Bankruptbikeparts Reviews

Classic Cycle Parts | Classic Cycle Accessories | Bankrupt Bike Parts

3.61
138 reviews
Great Rating
Based on 138 user experiences
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R

Excellent customer service

They delivered quickly and when there was a problem with my order the wrong size frame was sent which is why I have only given 4 stars they dealt with it so efficiently and effectively which is the true test of customer service They sent the correct item on a next day delivery on the weekend arriving before the incorrect item had even been collected on the Monday which I expect is a limitation of the courier The frame was spot on just what I wanted
P

Brilliant

Brilliant They are brilliant gloves so good that I jad to take them off as my hands were so warm to warm in fact but so good I had to buy some for my husband
M

The item was as describedr and arrived

The item was as described and arrived safely packaged However Royal Mail tracking stated that it would arrive on Friday morning and did not arrive until four days later
S

My husband found this website we have

My husband found this website we have an old battery bike the parts are good quality but the postage took a lot longer than I thought it would but it s fitted now and works a treat thank you
I

Good price and range of parts but

Good price and range of parts but I paid for next day delivery Order placed just before 1pm Wednesday but not despatched until late the next day arriving about 53 hrs later so not really next day
P

VGFM Customer Service finish of wheels not as good as I would have hoped

Ordered a 700C Wheelset- Shimano budget hubs laced to Ryde eyeletted rims Price is good for the parts let alone built-up wheels Rear wheel had 2 very minor dents and wasn t quite dished correctly BBP gave a partial refund which I am happy with The build quality is OK As I m a bicycle mechanic by trade and in my free time I wanted to ensure these wheels were in good nick Turns out that after stress-relieving with my 70kg weight the wheels ended up 5 mm out of true side to side and 2-3mm up and down A heavier rider would elicit these defects just riding them Somewhat frustratingly the spokes and nipples had been assembled dry even factoring in for wind-up when truing this made the process considerably more laborious than it ought to have been Several hours later and they re as close to perfectly true as one might hope for Overall I m happy with the wheels but maybe another discerning rider mechanic might find this info useful when considering purchasing
R

Thank you Lucy and Dave

You measure a company by how it handles complaints I m pleased to say that Bankrupt bikes is a good company Lucy and Dave sorted my issue out straight away and I was able to talk to the company directly on the phone unlike many other online businesses
T

I brought a B M front light for use

I brought a B M front light for use with a bottle dynamo It was sold at a fair price and delivery was prompt The light arrived without any of the manufacturer s original packaging That was ok for this item but might be an issue for other products The light uses old technology e g halogen bulb rather than LED and modern lights will outperform it but it is fine for my purposes It was easy to install and works up to my expectations Overall I recommend buying from this company and the light I brought is fine if you are comfortable with its innate limitations
J

Pay attention to customs fees and VAT

Everything is perfect except that it is not mentioned that since Brexit for an import into Europe you will have to pay in addition to VAT customs fees and possible management fees But the items I ordered are now impossible to find anywhere else
B

5 star service

5 star service Unfortunately delivery is done by DPD which never fail to disappoint Still waiting on my order as the first day courier said I wasn t home and took a picture of the wrong building not even ours I switched to a pickup location delivery - got a message that parcel is not suitable for pickup including a picture of it at the pickup point Now I m scared if they c k it up the third time I won t eve get my order

About Bankruptbikeparts

Bankrupt Bike Parts sell complete bikes, bike parts and components, accessories and much more. Browse our wide range of bikes and bike parts now.

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