Barclaycard Reviews

Big scam Your Avios are useless I never have a chance to use them and when i choose a flight or holiday ALWAYS shows during off-peak times it means you will never have the opportunity to use them Barclays you are complicit in scamming people

Horrendous app isn t working to pay I was told to reinstall Which i have done I ve had to to go through registration again only to find out I need ID that I don t have I m now going to be late paying so will get a fee I used my brothers card to try and pay by phone as I have lost my debit card from another bank via telephone only to now be blocked form paying x thanks again Barclay card If its not sorted tomorrow and I have to pay a fee I m leaving for good Never see me again

Applied and passed process for obtaining a barclaycard Have an excellent credit rating but as I m self employed in order to extend my credit limit beyond 200 was asked to provide bank statements and HMRC tax documents Emails documentation were unclear and not user friendly but all required documentation was provided by form upload These were rejected multiple times with no reason provided and there was no way to communicate directly with the actual team checking the documentation Furthermore I never received the actual credit card in the post Customer services I spoke to about the issues were very unhelpful and did t care so I decided to take my business elsewhere

Lost my cards and wallet on hols in Spain rang up barclaycard was cut off by the first customer service agent then ringing back the agent said she wouldn t under any circumstances cancel my wife s card because all my cash has also gone What did she do Canceled them both That was on 28th Feb now on 7th March and still haven t got replacement cards Luckily I had account cards and accounts with Natwest they were excellent helped us out with the cash situation and cards waiting for us when we got home I can see why Barclaycard only ever get one or two stars they are useless

Took out the platinum Visa card 2minths ago just activated 2 weeks ago I used it 2 days ago went to pay the amount today facial recognition not working asked for my pin was denied Followed the trouble shooting reset app and what a joke Fisher price could make a better app called customer services first time because I used a colourful metaphor to describe the app the agent advised he would tolerate abusive language And hung up I called again to close the account and spoke to Callum Scottish chap and I have to say he was fantastic and showed listening skills and tried to resolve the issue m never giving up He showed compassion and empathy I can not commend him enough u fortunately we couldn t fix the issue but I am hard to impress but he really went above and beyond Well done Callum when I callback tomorrow to close the account I will give my feedback on your exemplary service today Barclays you have lost me as a customer and that s after only using the card 1 week poor tech

Horrible horrible It is shown on the Moneysavingexpert as the top on purchase and balance transfer card Applied approved then it says we will contact you in 5 working days Heard nothing received nothing tried to contact customer service total useless and unhelpful Still nothing after a week What a joke I want to use the card to purchase something I am not going to wait forever Shame on Moneysavingexpert for list them at the top need to warn customers who wants to apply

SHOCKING CUSTOMER SERVICE WE ARE A OPERATIONAL GYM FOSSE FITNESS 365 AND WE TRY TO CONTACT THEIR CUSTOMER SERVICE ONLY FOR THEM TO MAKE COUNTLESS ERRORS AND THEN FOR THEM TO NOT EVEN UNDERSTAND HOW TO FIX THEIR OWN ERRORS ITS VERY DIFFICULT TO COMMUNICATE WITH THEIR STAFF DUE TO THE LANGUAGE BARRIER OF THEM NOT SPEAKING VERY GOOD ENGLISH SO WE CAN NEVER REALLY GET A QUERY RESOLVED OR HAVE ANY QUESTIONS ANSWERED ITS POOR TIME AND TIME AGAIN

This is the trash can of business banking credit cards Completely avoid at all cost Always trouble to log-in online account st pid customer service who are not helpful the worst level of card security My card was randomly charged by a random business without even coming close to it It s shambles

i am extremly upset with barclaycardthey suspend my card with out letting me know any reasonand even if there is a reason why did you not let me know anything about it not by post and not by emaili just had a look on Trustpilot an i see that i am not the only one with bad experience with Barclaycard most people are not happy first of all you blocked my card long before you sent a letter about fraud and you did not let me know about it and then came the letter saying please contact us about to make sure its you so i have contacted so many times and because of network we couldn t hear each other so why do you not call me back why do i have to go threw the long wait till i speak to some one and i spoke to one of your college s before and they told me some funny reason why it was suspended the reason was from Barclaycards end and they did not let me know about it not by post and not by email on the letter it did not say if it is not resolved till a certain date it will be suspended just please contact usits something a have never heard of

Just awful I signed up as a business one that has been in business for 7 years now and they gave me an insulting credit limit that would have been almost unusable we cleared 3x the limit the month before on a different company credit card So since the account has fees I call them and close the account just a few weeks after opening They wouldn t help they just said if I was unhappy I could apply again hahah So I cancel and the lady says we ll waive the 150 annual charge Great A few weeks later I get a letter in the post confirming everything and that it s closed Two weeks after that and now i m getting harassing texts and messages telling me that i ve not paid my bills and that I owe them 150 and that they ve received no payments and they re gonna cut me off affect my credit rating etc etc Absolutely horrid company Not a clue what they re doing