Barclaycard Reviews

Never had an issue with Barclaycard for

Never had an issue with Barclaycard for the 5 years I ve been with them They have really good app where you can track and make payments and also provides you with a credit Score from Experian free of charge I have two cards with Barclays and both are linked to the app Customer Service isn t bad either as I lost my card a few times and they re issued one within a week

Good listening

Unfortunately today there was a problem with 0 and was potentially going to be a big set back for me Went through to Complaints Dept and spoke to a very helpful person called Milan Although he couldn t provide an offer he was able to resolve my problem as well as provide a different solution in a manner i wouldn t have thought of 5

Great service from Keavey

I dealt with Keavey - she was amazing I was really stressed as a pending transaction was put on my account that I hadn t authorized and I was worried as it exceeded my credit limit I spent a while back and forth with the automated service so was a bit more frustrated when I got through to someone but Keavey was lovely she stayed on the line and discussed with the relevant departments to get a resolve for me She was incredibly personable and really reassured as well as getting a satisfactory result and giving me contact details and a plan B if required Great service from Keavey

Very Good At Fraud Control

It s very rare indeed that I praise a megacorp but in five days flat Barclaycard alerted me to a hack sent me a new card and refunded all the money Awesome I m a very satisfied customer I suspect they are prioritising fraud control above other issues so I understand why there are so many bad reviews here My experience however was a good one

GOOD SERVICE IN DIFFICULT TIMES

I would like to thank Barclaycard for a very prompt efficient service in the current climate I reported a potential compromised card on Easter Saturday and was advised a new card would be with me in approx 5 working days I was pleasantly suprised when my new card arrived to-day Thursday especially as not only are we in lock down but also a bank holiday Well done all of you

Customer Service- the best

I m always quick to post bad reviews but less so when it s good I ve always had great service from the Barclaycard team Our holiday company went bust 3 days before we were due to fly Barclaycard refunded my money and paid the difference in price for the new accommodation I thanked them at the time but just publicly wanted to say a massive THANKS You were my rock at that time I m currently dealing with a rubbish company and trying to get my money back on faulty goods and how I m wishing I d paid with Barclaycard

If I had written this review about 3

If I had written this review about 3 hours ago I must say it would ve been dreadful 2 hours on the phone to 3 different advisors all who advised me that my problem couldn t be resolved I received a call just now from Nikki Waller and she resolved my problem immediately I m so grateful as I was on the verge of giving up Thank you Nikki for all your help and for taking time out of your day to help me with my problem It means a lot

RAmsbottom

Have had a great chat for a hour not with Melissa other amazing girl got respect for her i cant stand Londoners sounding like MR T but that other girl made my day sounds well fit

I have just taken out a Barclaycard and

I have just taken out a Barclaycard and whilst it was a nuisance having to upload proof of my income once I did I was given a higher credit limit immediately I needed to contact customer services about getting a PINsentry card reader and I used the online message centre I received an answer within a couple of hours and they could not be more helpful I haven t used my card yet so I can only speak as I find and that is I have received a first class service from Barclaycard