Batchleads Reviews

Excellent service for troubleshooting problems I always get great help and effort from the reps I speak with even if I can t get all of my questions answered immediately

I love the platform the interface is clean and I love how they are always improving Gilbert Sanchez from customer service was great to work with he resolved some issues I was having The reason I dock one star is that the data is not always available I would sometimes click some homes and data would not be available The texting platform is really good and I really enjoyed that Texting is government laws compliant and I can send hundreds of texts within 1-2 minutes

I just started using batchLeads a couple of months ago and found it to be very helpful in finding and comping potential opportunities in my business The one thing that I didn t expect was how good the customer service was and Marissa O is on the tip of that arrow She always calls to check on things once a month and that been really helpful She is awesome

BatchLeads does a great job of keeping the customer in mind by offering the on-boarding service This is where they stand out against their competitors On-boarding specialists was very thorough showing the uses of the program for the services that the customer is subscribed to Link to the meeting needs to be more prominent in emails sent to customers for on-boarding

Overall it is awesome The chat feature has been extremely helpful The agents always show me exactly how to accomplish whatever it is I m stuck on They give detailed instructions and or share images that explain what I need to do It could be a little more user-friendly for newbies but I ll get the hang of it with more practice

The user interface of BatchLeads coupled with its extensive data sources makes it a superior offering to competitors

it was good and there is good cooperation from BL team

batch leads has really really good customer service I havent been using them long enough to give 5 stars for the quality of their skip tracing so so far I would rate it a 4 5

Batch Leads offers a lot of tools in one software This is very helpful to minimize being subscribed to other softwares and minimizing integrating

The response to my questions and concerns is prompt overall Twice now a BatchLeads team member has spent a significant amount of time helping me in a Zoom meeting - once for onboarding and the other time was for integration help for SMS messaging I also find the help center to be useful The only reasons why I am not giving you 5 stars is because although my mails receive a pretty quick response phone calls and chats are a bit slower Also I am a bit disappointed that when I upgraded to a personal plus account I was not given better guidance right off the bat on all the craziness that is SMS campaign preliminary set-up I spent most of the day struggling with Twilio and have yet to set up my first campaign But I know I ll get there The fact that people from Batch Leads are willing to help on Zoom and be super patient with me makes me believe I can do this