Customers consistently praise Batchleads for its excellent and responsive customer support, with many highlighting the patience and helpfulness of individual representatives. The platform is described as useful, powerful, and easy to use for real estate investors, particularly for texting, search, and skip tracing features. Some users note a steep learning curve and issues with data accuracy or SMS functionality. A recurring complaint is expensive and inflexible pricing, including difficulty canceling accounts and unexpected charges. Negative experiences are primarily focused on billing and cancellation policies rather than core service quality.
What customers love
- Excellent customer support
- Helpful representatives
- Powerful real estate tool
- Easy to use platform
- Quick response time
Common concerns
- Expensive pricing
- Inflexible billing
- Difficult cancellation
- Data accuracy issues
- Steep learning curve
Last updated 1 month ago
