


Based on authentic user experiences
Mark Emmett
6734 reviews
N/A
1 year ago
Quick response
Quick response engineer was polite and tidy very pleased with how it was dealt with
Manoj Bhardwaj
6734 reviews
N/A
1 year ago
Sarah from Baxi Customer Service team
Sarah from Baxi Customer Service team was very helpful and understanding She listened to my concerns and worked hard to get an Engineer appointment as soon as possible Thank you Sarah for your excellent customer service
customer
6734 reviews
N/A
1 year ago
Much appreciated
the engineer who came to do a small repair on my boiler was very helpful efficient thorough and clear in all his explanations Many thanks Much appreciated
Jim Innes
6734 reviews
N/A
1 year ago
The gas engineer was excellent
The gas engineer was excellent Took lots of time and checked everything Put everything right and now the system is working perfectly Brilliant
Artur Solodowczuk
6734 reviews
N/A
1 year ago
Recent repair
Recently have had a boiler repair with one of the engineers all went well really friendly and expierienced engineer Would definitely recommend
Dr Adriana Raphael
6734 reviews
N/A
1 year ago
khalid was an excellent service
khalid was an excellent service engineer very efficient and kind and went beyond the norm For an old lady Many Thanks
Petmul
6734 reviews
N/A
1 year ago
Service
The engineer kept me informed and arrived within the timeframe he had advised he would He carried out the service efficiently and left the area he was working in clean and tidy
Michelle fells
6734 reviews
N/A
1 year ago
100 great service
Always a great service from Baxi The engineers always keep me up to date on their arrival time Always ring at 8am the morning of their visit A text comes shortly after confirming an approx arrival time so I m not stuck in all day
Valerie
6734 reviews
N/A
1 year ago
Everyone was cooperative and helpful
Everyone was cooperative and helpfulThey explained everything in terms I could understand He was friendly and thorough I couldn t fault my service and would highly recommend you
Jenny Field
6734 reviews
N/A
1 year ago
Ian is brilliant
Ian is brilliant - full of helpful advice kind and knowledgeable Thank you Baxi has a great appointment system and Ian came out quickly and phoned me before Ian is a credit to Baxi