Navienuk Reviews

Amazing boiler

Started fitting these recently really nice to use Never had any issues or problems extremely quiet Just in general easily the best boiler I ve ever came across

I had a Navien boiler installed last

I had a Navien boiler installed last year Great boiler very pleased with the app and ease of use at managing it Had a really stressful issue with the gas engineer who installed the boiler who behaved appallingly and left us with a real issue regarding paperwork Spoke with Olly at Navien who provided fantastic customer service and was able to help solve the problems we had encountered with the engineer we used Listened and acknowledged our feedback regarding the engineer in concern and provided us with a recommendation for the future which based on his assistance manner and professionalism I trust will mean we re in good hands when our boiler needs a service

Attend engineer training day with

Attend engineer training day with shafiq Shafiq was fantastic made it a great day Very impressed by the quality and range of the boilers and components Will be looking forward to working with you soon

Great Service From Navien

I have been dealing with Navien now for a couple of years now and I am pleased with the service which I receive from them as a company in particular I know that Simon Gray and Steven McAllister are always at the other end of the phone if needed Great work

Replaced an existing oil fired boiler

Replaced an existing oil fired boiler with a Navien blue flame appliance Found Aubrey on the technical desk to be extremely helpful and patient as it was the first one I have fitted Based on my overall experience including the ongoing performance of a quality heating appliance I will fit more I have fitted a few gas appliances and now use Navien as my choice of manufacturer

Boiler repair by Andy Butcher

Hi I would like to sing the praises of one of your engineers Andy Butcher He has been out to our boiler a couple of times as we have had some issues with constant errors He arrives when he says he will and is very polite and professional our boiler seems to be running nicely now What a nice pleasant man and would be welcome anytime Thank you Andy

OFTEC registered installer opinion

as an OFTEC registered install and service engineer these are the best oil boilers I ve come across I ve personally fitted 4 boilers of all types regular system and combi external to date and have several more to install in the near future excellent and would install one in my own house

Installers point of view

As an installer I have fit most brands of oil boiler and have to say that The LCB700 boiler is ahead of its competitors in many areas Twin stage blue flame burner blue flame burners are noisier than the old yellow flame regardless of manufacturer Stainless Steel combustion chamber Lightweight and modern design all with a 10 year warranty as standard Combine it with their smart controls for extra efficiency you cant go far wrong I had one issue that I called in at 4pm for my customer and Matthew from Navien came the next day at 9 30am and got it sorted which is very good service I will definetly be offering Navien as an option to customers in the future and will be looking at the gas options also The smart controller is also fairly straight forward to set up and use compared to some

Top draw customer service

Local independent installers fitted a new Navien external blue flame combi oil fired boiler The installer over spec d the boiler which was not appropriate for a domestic setting They suggested several fixes but the only practical solution was to replace the boiler with a smaller unit which they wouldn t entertain We called Chris Peden at Navien to explain the situation and within a couple of weeks of experimenting with the settings on the existing boiler Chris agreed to swap out with a smaller unit The boiler is running smoothly and we are very pleased with the result I can t speak highly enough about the super customer service we received through Chris and his team Would recommend Navien customer service every time