Bca Reviews

BCA - The UK’s largest used vehicle business

bca.co.uk
2.32
34 reviews
Poor Rating
Based on 34 user experiences

Rated 2.32 out of 5 by 34 Happy Customers

29.4%
0%
2.9%
8.8%
58.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
A

If you are Joe Public WATCH OUT

Took for ever to answer the phone and they really don t want to sell for the general public - cosy closed shop for dealers avoaid
G

Losing its Way downhill

I have been buying from BCA for over 30 years It s still ok-ish but for whatever reasons it has lost its personal touch with its small dealers It used to be a great place to buy from fo small and medium car dealers but I feel that what was once a great business has become overly bureaucratic and has lost its personal touch Enfield excellent still Bedford first rate Measham marvellous Perry Barr has a good cafe but sales staff unhelpful Head Office less than helpful to say the least It has definitely become a the computer says no place Shame
J

They bid the cars up themselves i have

They bid the cars up themselves i have bought cars 4-5 weeks later after they have been through the auction and made over 1000 more the 1st time cheek of them is unreal they need investigation absolute scum not to mention the assured checks haha arent worth the paper there wrote on its more hard work trying to claim over fixing the car yourself and the best is they charge you for it hahahaha
R

Sadly BCA don t seem to care about

Sadly BCA don t seem to care about customers it s all pretty much big business and profit rising prices with poor service protocols put into place to find it means nothing when you arrive on site To see booking slots you need to pay for the vehicle only to find it s 5-6 days before you can collect and then bingo storage fee s apply seriously under hand BCA
E

Seen them doing etter things

Seen them doing etter things they are gonna make it through
J

Friendly polite professional collection at end of lease

Returning a vehicle after four year lease appointment made phone call from Chris received an hour before he arrived very fair appraisal of the car it was a pick up truck but only used as a car very thorough and professional as well as being approachable and friendly which was nice carefully drove it away as I wiped a tear from my eye credit where credit is due thank you Chris
T

BCA have twice inspected collected my

BCA have twice inspected collected my end of Lease car supplied through Nationwide Vehicle Leasing and drivers have been nothing but fair courteous in their inspections
A

What do you all expect your buying cars

What do you all expect your buying cars from the auction that have been sold to we buy any car We buy any car means exactly that The cream of the crop are sold through Cinch after going through the body shop
H

Exceptional customer service

Exceptional customer service Ian was wonderful to work with - he was supportive responsive and went above and beyond to ensure that my needs were met His attention to detail and willingness to help made my experience a truly positive one
S

Bca customer services

Phoned bca customer service to get an updated invoice to include any storage charges if any only to be put through to a guy who without taking about any details straight away said that there is nothing I can do to help you have to contact the branch you bought vehicles from and then cut my call I then telephoned back after a couple of minutes and spoke to a young lady called brooke who was very polite and helpful and resolved the matter there and then She is an absolute credit to bca who is giving bca customers a very high standard of customer service

About Bca

End to end Vehicle Remarketing Services in the UK and Europe. BCA offers the economies of scale and a diversity of services to meet the needs of an impressive portfolio of customers. The business provides connected services from portside new car activity, refurbishment, storage, imaging, funding sol...

United States

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