Beautyflash Reviews

Ordered off this site think I have been scammed as no confirmation email when I log on to my account it s shoeing no orders please someone get back to me ref 2000188861 money has been debited from my account

i placed an order on the 10 december Not yet received when contacted them on 24 December they informed me that they had delivered unfortunately it was taken to the wrong address and beauty flash did not even have the courtesy to let me know that my parcel was undelivered even though i have been a longstanding customer

Please don t use Evri for deliveries any more They emailed 5 times to tell me it was out for delivery and it failed to turn up each time I had to wait until 4 15 on Christmas Eve to finally collect it To close to call

Item never received then when replacement sent was the wrong item

Ordered a Christmas present on 20th Dec with 2 day delivery window Hadn t arrived on 24th Had to create an account to see the status Says Processing Should receive an email so I can track Still no dispatch email but money debited Phone number just directs you to website The chat window on the site is just a bot Can t speak with anyone It then says your query ticket has been created Allow up to 48 hours to be investigated Hugely disappointing

Rubbish been waiting since early JanuaryQuick enough to take money

I received an empty box in the post On contacting company I was told they had no product left This was just before Christmas so no gift arrived

First-time purchase - never again I ordered a product on a Thursday for next-day delivery Item gets destroyed beyond repair by Evri They tell me to reach out to Beauty Flash to solve the issue Contact Beauty Flash who respond eventually on Tuesday and ask if I want the product refunded or sent out and to let them know ASAP I do and they don t reply How can you not resolve something as simple as this within a week of purchasing Customer service have zero urgency - I will never use your website again

Great price all commitments made at the time of order were honoured but was ultimately let down by the delivery company who rang the door bell ditched and ran leaving my parcel on the doorstep of an empty house exposed to the torrential rain and in full view of all passing public not just tempting theft of the parcel but advertising to the world no-one was home and in doing so tempting burglary of my home This is not home delivery it s literally a dump and run service with severe risks for me your customer The rain was torrential that day all day the parcel was a sodden mess of mushy cardboard And I m lucky that s all that happened When you offer a 3-5 day delivery window I can t make a plan to be at home on days 3 4 or 5 on the off chance tomorrow will be the day I get the e-Mail confirming my parcel is out for delivery Such a shame would have been a five star review otherwise Sort out your delivery we re not in lockdown anymore this is not good enough If I m not home give me some options for re-delivery on a day I chose so that I can be home or local collection at my convenience It s not rocket science Stop advertising to the world my house is not currently occupied there can be severe consequences I m not being dramatic I m talking from experience

I haven t received what I ordered it s apparently been returned to sender and no one has been in contact as to how this has happened