Beautyflash Reviews

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GK

1 year ago

Having used beauty flash for many years

Having used beauty flash for many years I don t think they are the same as they used to be Last 2 orders I ve ordered in enough time and was to take away on overseas trips both late and had to buy over the counter on day I was leaving so ended up with 2 lots of stuff After the first time I thought maybe just a one off but second time Will buy my dermalogica stuff elsewhere now What a shame as I raved about beauty flash for years but having looked at other reviews I m not the only one

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Natasha Webb

1 year ago

Really disappointed with the Beauty

Really disappointed with the Beauty Falsh dermalogica Beauty Box I ve been receiving this for a number if years and it has got more disappointing each time Even during covid the box had great products and a good number of items Today I received my box which had a full size item worth the price of the box and 3 small items The box is very samey too The large items tend to be the same throught the year Really disappointed

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Rosina

1 year ago

Still waiting nearly 3 weeks after my

Still waiting nearly 3 weeks after my order No delivery E-mailed only to be told twice they will follow up and I have to wait Request to escalate to customer service manager ignored - I suspect this may not be a properly run professional organisation Edited to add - finally I have been told a refund is being processed I recommend this company review their policy on what action to take when they have a problem with the courier and also maybe make the reply templates a bit less condescending it s not great being told you appreciate my patience while the company does nothing The customer should not be left hanging for weeks if they do not resolve with the courier within a short timeframe a refund or replacement should be processed Other companies are much better in this regard

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Eve

1 year ago

Price

To be honest I have started to use other websites for my products as yours increase in price every single time I place an order

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Catherine Lunn

1 year ago

Damaged Pureology products

Ordered a Pureology Shampoo and Conditioner duo and the conditioner bottle arrived super scratched and dented It s a Christmas gift for my sister and I can t give it to her in this condition Emailed customer service and have been ghosted

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Valerie Davey

1 year ago

Valerie Davey

I have just taken delivery of 2 Paul Mitchell Gloss Drops to give as Christmas presents The top of one where you pump out the serum was broken off so very disappointed No answer from the customer service number so sent an e mail If the matter is not resolved then I will not use them again Such a pain at this time of year

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James

1 year ago

Questionable stock

The product had the appearance of old stock or potentially returned goods The box was damaged with witness marks on the product In their favour the return process is free at least

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Emma Townend

1 year ago

Lost order

Ordered 25th March first delivery lost in transit not even offered next day delivery to re send the second one which I m still waiting Won t be ordering dermologica again from them

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Helen Shute

1 year ago

When the parcel arrived I opened the

When the parcel arrived I opened the box and three hair products which one of them was glass had come out of the holders Maybe should have had a handle with care on the package Fortunately the containers hadn t punctured or broke

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Mary

1 year ago

Refunded but sadly reluctant to ever use again

I eventually received a full refund for goods BUT I wrote my concern on every available place -instagram Twitter etc I really had many years of being very satisfied customer and would like to use again but too scared until I read more positive revi es

Rated 3.54 out of 5 by 136 Happy Customers

Having used beauty flash for many years

Really disappointed with the Beauty

Still waiting nearly 3 weeks after my

Price

Damaged Pureology products

Valerie Davey

Questionable stock

Lost order

When the parcel arrived I opened the

Refunded but sadly reluctant to ever use again

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