Berkshirehathaway Reviews

Nightmare on Helen Street

This review is about our experience with Berkshire Hathaway s Rental Home Division My mother moved in with me in 02 2020 because of COVID-19 In 2021 she went into hospice care still living with me I researched two companies to rent her home and went with Berkshire Hathaway for a one-year lease Mother died in December 2021 A few months before the lease was up I notified Berkshire Hathaway that we would sell the house I requested an inspection which BH did The verbal inspection report was terrible citing several undetermined damages to the hardwood floors walls and stairs Additional communications from BH revealed that the family was upset they had to move again though they signed a one-year lease I was told the family would have to make this right but soon after BH admitted they had rented another home to the family and would not require additional funds from them to repair the damage they had made I requested that they inform the new homeowners of what the family did to Mother s house They refused We can t be sure they will do this to the new owners At this point the lease had expired the family had not moved but the house ownership had moved to probate court I still had not viewed the damage BH could not explain what caused it BH said they couldn t talk to the family anymore because they were claiming harassment There was nothing else they would do I was the personal rep but there were other heirs Fortunately the house was insured The family left and I let myself in to see the home my parents built in 1963 and lovingly maintained The undetermined damage was all over the parquet flooring in several rooms It looked like a caustic chemical was applied to make burn marks The insurance company said the floor had been burned many times in several rooms We settled with them and eventually sold the house for less than expected Our group voted to clean the house throw out the stairs carpet but not to repair the sloppily applied purple paint in the MBR or the destroyed floors Only the den was carpeted In one year the renters had not changed the AC filter or cleaned the downstairs shower Dust and dirt covered the walls because it was being blown out of the AC vents Like Berkshire Hathaway the insurance company had no interest in pursuing the renters to recover their money It has taken me years to be able to speak about this More than the 12-month timeline