Beyond Reviews

Waiting for Will to be checked but the site appears easy to use and straightforward

The easiest way to write a will by Far Absolutely a must if you want an inexpensive way to make your will without the cost of a solicitor and all legally binding

Very clear and easy to do was really pleased with clear and precise instructions

Very easy to use and an easily accessible site

Needed to do a Will quickly with no fuss Very easy to follow guided service

Their phone number is now this number is unavailable and their online chat hasn t been answered for six hours despite saying response times of a couple of minutes but email customer service was excellent Recommended

They asked all the right questions no legal jargon to wade through it was quick and simple I thoroughly recommend that everyone should have a will to make things easy for the family

Beyond advertise that it only takes 15 mins to write a Will 24 hrs since starting of which at least half of those have been spent trying to write my Will and I still cannot verify my ID Q A and phone are no help at all to my problems as they do not answer Looks like I will have to abandon using Beyond and start somewhere else with a company that is more helpful and reliable

A terrible experience which was a big disappointment as I have support the Lullaby Trust formally The Foundation for the Study for Infant Deaths ever since my son Peter died from a cot death over 40 yrs ago They were the charity that recommended Beyond when needing to make a new will Trying to write my wishes was difficult enough eg I wanted to leave my property divided equally 3 ways but could not do 33 33 for all 3 equally but 2 had to have 33 and 1 34 to make the equal 100 Various other issues arose as I progressed The final straw was when I was asked for a photograph of myself to verify my identity my camera does not work on my laptop I eventually got it done through my phone but that was rejected At that point after about 5 hrs I rang the number given left a message but no reply of any sort after many hours I gave up and deleted everything After this experience I think I had a lucky escape I would not trust them with anything especially an important and private document such as my Will

It is impossible to get hold of anyone For some reason my ID can t be verified I ve had my account for over a year now and has signed up to unlimited amendments for 20 annually The money has been taken from my account for the subscription but I can t speak with anyone I sent my will to beyond for safe keeping one of the options and tried emailing and calling to check they received it and nothing no reply Don t waste your time with this company