AI Review Summary
Based on 89 reviews
Customers report very positive experiences with Bimmer-tech, highlighting excellent product quality, fast delivery, and outstanding customer service. Many reviews praise the ease of installation and reliable performance of upgrades such as map updates, CarPlay, and audio systems. A few negative reviews mention defective products, poor customer service post-purchase, and compatibility issues, but the majority emphasize satisfaction with the products and support. The company is frequently described as professional, responsive, and trustworthy.
What customers love
- Fast delivery
- Great product quality
- Easy installation
- Reliable performance
Common concerns
- Defective products
- Expensive pricing
- Compatibility issues
- Refurbished unit issues
Last updated 1 week ago
P
Phillip James
I ordered a front-facing camera and did not know it was not compatible with my Andriod unit Unit Contacted Bimmer-Tech and explain the retrofit front camera was not compatible and can I return it for a refund The Technical Support Adrianna Kindziuk assisted me in getting back my refund 20 less restocking fee This is what I call great quality service and will use them again
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S Choi
Overall pleased with my Apple CarPlay
Overall pleased with my Apple CarPlay activation via remote coding on my 2018 X3 My initial coding session didn t go well as I couldn t establish a connection with the car After troubleshooting my USB port RJ45 ethernet cable adaptor coding cable and car s OBD port it turns out the Bimmertech coding cable was defective I ended up buying one off the internet in order to save time and schedule another session The second session went seamlessly and everything works perfectly but they have been slow to respond in my request for a refund of the 50 coding cable
A
Andy Gweems
Decent service but a bit overpriced
Ordered enhanced bluetooth coding pack recently They took a while to email back - there is no automated email service after you order but within a couple of days I got my link through to do the coding myself Walkthrough guide was clear and comprehensive Could have been 5 stars but I put 4 due to the high price I since found out other companies are offering this service at less than half the price
A
Albert Filamor
The BimmerTech MMI Prime is overall a
The BimmerTech MMI Prime is overall a great product I did knock a star off because of my experience with both installation and connection to Android Auto with an older Android phone as well as an apparent known issue with the front view camera I have this installed on my 2014 BMW 335i M Sport xDrive Manual Transmission with navigation and Harman Kardon surround system Installation MMI Prime Instructions provided and indicated on the YouTube video were for the smaller head unit I needed to ask for a different set of instructions for my larger head unit as well as an alternative location for the MMI unit Front View Camera instructions and YouTube video were for a standard bumper I have the M Sport bumper so an alternative location was needed Compatibility with Android Phones I have an older Samsung Note 9 with Android 10 Connection to the interface was not consistent and often drops Luckily I have a newer work phone a Samsung Galaxy S22 with Android 12 It works more consistently with this new model phone and the sound is much better List of compatible phones on the product site should not include the older phones because of this Front View Camera operation with Android Auto There is a known issue not indicated in the product site The front view camera does not activate when Android Auto is operational The screen is black after shifting out of Reverse You would have to manually activate the camera Only works with the factory system IF Android Auto is not active Customer Service This I am VERY IMPRESSED with Both Mikolaj and Patryk are very responsive Patryk helped during the installation And Mikolaj has been very helpful working through operational issues He assured me that he would keep me posted on the software upgrade that will include the fix for the front view camera issue