Board Reviews

WordPress and PHP Chat Box with ChatBot Integration Powered by Slack and Dialogf...

board.support
4.20
75 reviews
Great Rating
Based on 75 user experiences

Rated 4.20 out of 5 by 75 Happy Customers

80%
0%
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20%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 75 reviews

The reviews indicate that users find the platform feature-rich and reliable, with particular praise for its user-friendly interface and strong customer support. Many users report high productivity and seamless integration capabilities. A recurring theme is the cost-effectiveness and excellent value for money. However, there are significant complaints about unethical practices, bugs, and terrible customer service from some users. Overall, the feedback is highly polarized but generally positive.

What customers love
  • Feature-rich platform
  • User-friendly interface
  • Strong customer support
  • Cost-effective pricing
  • Seamless integration
Common concerns
  • Unethical practices
  • Bugs present
  • Terrible customer service
  • High pricing
  • Difficult installation

Last updated 23 hours ago

C

The support was very professional and helpful

There are so many options so sometimes you are not sure you have used the right choice and it is important to talk to someone The support was always available to make sure i get to an achievement
L

Price wise no way to beat you guys

Price wise no way to beat you guys the installation of the product is ultra fast customer service
M

We have been with Support Board for

We have been with Support Board for more than one year and have been exceptionally please with the service they provide The monthly report is very derailed and provides the information needed to know if our property is secured or we need to take action The entire application process was simple and easy to do Again we are exceptionally pleased with Support Board
S

The only chat platform installable on our server

Our business area is adult content and we were having a hard time finding a support platform that was allowing us to use it I m very happy to have found this software We installed it in our server instantaneously and all data is on our server too Currently it is the only professional chatbot that offers this
K

The SAAS version is a money maker

We spent 499 USD for the SAAS version and after several months we are happy to say that spending so much money was the right decision The software is massive it includes all the main reselling and SAAS features like membership area payment system and email notifications There is also a credit system to upsell services like Open AI and Goggle We already paid it
J

Quick and easy chatbot training

Quick and easy chatbot training I tested it with various documents and each time the chatbot answered correctly The training is very easy you just have to input the URL or upload your files
B

I have usen numerous chatbot platforms

I have usen numerous chatbot platforms in the 25 years I have been doing support to my customers and this is the first platform that I have used that I absolutely love If I have any issues support is quick to help me resole it I would recommend Support Board to anyone needing a reliable support platform
N

Support Board PHP version works well for me

We are resellers and by purchasing multiple and by purchasing multiple license s at the same time we received a bundled discount We received a bundle discount We received our license email within minutes of completing the order and everything worked perfectly I had 1 question a couple days later and received a reply 15 minutes after I sent the email I have been using Support Board for several years
J

Support Board Standing Out among Support Platforms

I ve only begun exploring its features but so far it s been impressive The admin area intuitive and nice The AI capabilities including automatic training and automatic message corrections significantly enhance my productivity The omnichannel features are also great and they cover all major platforms like WhatsApp and Instagram
W

Greetings Support Board

Greetings Support Board I heard an interview from XRPLasVegas on Digital Perspectives today and decided to open an account I initiated the transfer procedure and wanted to check make sure everything was ok so I called and Alex answered He is very professional and assured me everything is going just fine and answered all of my questions Thank you very much Alex and Support Board and I look forward to a long financially rewarding future with you all Sincerely Justin Klenosky

About Board

Use Support Board ChatBot integration for WordPress and PHP Provide AI customer service to automate your customers communication

United States

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