Brooksrunning Reviews

First of all brooks adrenaline r the

First of all brooks adrenaline r the absolute best shoe for running and even walking but their customer service is outstanding they stand behind their shoes and I talked with a young lady this afternoon that was so considerate just the best

Very happy with my shoes and the

Very happy with my shoes and the customer service thank you Very happy customer I got the Glycerin 19 s and they are great

Honoured the guarantee

Honoured the guarantee without any issues at all Thanks to Ross and Benjamin who dealt with my emails

I absolutely loved these shoes

I absolutely loved these shoes I m in the healthcare field so I m on my feet all day When I wear these shoes I feel like I m walking on clouds The downside the left sole of the shoe split almost in half for only owning them for a year Again I m wearing them all day everyday Worth every penny

Great Service

I had an issue with a faulty pair of sneakers I contacted customer service and they quickly agreed to send a new pair of shoes free of charge Great service

Total satisfaction

My husband and I recently purchased 2 pairs of shoes They didn t last at all I wrote to the company They were quick to respond and are sending us replacements Totally amazing

Excellent customer service and very supportive shoes

I have been using Brooks for some years now after my podiatrist recommended them to me for my plantar fasciitis and other foot issues They offer excellent support and extra cushion for the many hours of the day as a teacher I spend on my feet Except for the last pair the Ghost 14 which started to disintegrate after a little more than 2 months of daily wear I have absolutely loved the shoes the company makes After a couple attempts at purchasing another pair online and returning them once I saw the inside material seemed to be the same as the Ghost 14 I contacted Brooks directly to explain my problem and ask for a reference to one that would be more durable I received a prompt reply asking me to send a picture of the shoes condition with assurances that this issue would be brought to the developers attention After sending an image I was offered a replacement pair of their Ghost 15 I m hoping this one will be as durable as the ones I ve had in the past The pair previous to the Ghost 14 that I had lasted a little more than two years of daily use and I absolutely loved those shoes I tried to find the same model online when it neared time to replace them but it had been discontinued and I don t remember the model name anymore In any event Brooks customer service has been absolutely amazing and I hope the company continues to produce quality shoe wear so that I can continue to purchase and wear their shoes for many years to come I highly recommend these shoes

Online order worked well

Ordered 2 pairs a few weeks ago Placed the order on a Sunday and received them the following Wednesday Too soon to review the shoes quality but happy so far