AI Review Summary
Based on 29 reviews
Customers report widespread issues with BT Digital Voice and broadband, including poor service, non-functional equipment, and installation problems. Multiple reviews detail failures in connectivity, support, and system reliability. Some positive experiences highlight trust, fast service, and favorable pricing.
What customers love
- Fast delivery
- Great product quality
Common concerns
- Non-functional equipment
- Installation issues
- Intermittent connectivity
Last updated 2 weeks ago
J
john moreton
I ve stopped using my landline due to the new system coming in to my area soon I had to contact a lot of people in order to ensure that they all use my mobile number to call me I ve still got my BT broadband connection as I can access the social tarriff which is cheap and has been trouble free since it was installed over a year ago I have had problems with BT in the past and found customer service to be fairly poor so I don t intend waiting for the new system to start with it s many problems Although I m 81yo I m quite happy with tech and well able to deal with most issues Seems to me that the new system has more faults than advantages and is a retrograde step as far as telephony is concerned