Budgetblinds Reviews

Sold product I did not receive

On September 2nd I entered into an agreement with Mari O Connor sales representative for Sue and Trevor Pinto of Budget Blinds of Mid-Lower Manhattan to have smart motorized shades installed in our apartment During the sales process Mari stated Budget Blinds affiliate brand Inspired Shades would function exactly like the more expensive non-affiliated Lutron brand Specifically Mari had inspected our current Lutron set-up with a single hub hidden from sight and told me Inspired Shades would work exactly as the Lutron accessories in our apartment do Based on this information I paid 2500 for the Inspired Shades At time of installation on September 28th the blinds did not work through a remote or app The professional installers informed me they typically have issues with Inspired Shades and we should have purchased Lutron The installers left the apartment with the blinds not working through the app and instead of providing one remote as promised at time of purchase each blind needed its own remote next to the blind to function The installers came a second time on September 30th and suggested we place multiple receivers in plain sight around the apartment in an effort to get the blinds to work I specified the receivers must be hidden but were willing to try it to see if it worked The installer still could not manage to get all the blinds to work even with receivers in plain sight That same day I was told I could replace the Inspired Shades with Lutron although I would only receive a 1995 credit towards the purchase vs the 2500 I had already paid I offered to pay the difference between the 2500 I had already paid and the cost to fabricate new Lutron blinds Mari declined and suggested the installers come a third time On December 7th the installers came to the apartment a third time At this point the apartment had been rented so the installers were disturbing our renters in the process The installers proceeded to place a hub in plain sight on the kitchen counter and put 2 signal repeaters in outlets next to the blinds One of the outlets was a single plug high voltage outlet designed for our air conditioning Our apartment was recently gut renovated with many available outlets but this outlet was closest to the bedroom blind The installers unplugged the air conditioning and placed a signal repeater in that outlet rendering our air conditioning unit useless The installers did not set up a multi-channel remote in the process Mari wrote later that day and claimed the shades are all functioning properly I was sold a product that would function with a single remote or through a phone app with a hub hidden in the same place we have a hubs for our other smart home appliances What was delivered was a product that does not work as advertised In simple terms I paid for a product I did not receive Our apartment is less than 700 sq ft and all 3 windows are on the same wall The desired location for the hub is less than 15ft from any one blind motor Mari cited electronic interference as the reason the hub would not reach the blinds even though none of our other smart home appliances have this issue I have tried to solve this by offering to pay for the difference in the Inspired Shades and Lutron I have also dedicated significant time with Budget Blinds trying to get Inspired shades to work As a last resort I tried to involve the corporate office on 12 8 and was promptly told they could not help Bottom line stay far away unless you are willing to risk the same treatment

Unable to get assistance after the install

The blinds are great and they fit perfectlyBUT one of the blinds came with the wrong size pole to open them I have been calling the company for 4 months now and they have not sent me the correct sizeNow I cant open and close the blinds Each time I call I am told that someone will call you back But it has never happened I call every week now

I HAVE HAD A VERY BAD EXPERIENCE WITH

I HAVE HAD A VERY BAD EXPERIENCE WITH BUDGET BLINDS IN HORWICH BOLTON POOR QUALITY BLINDS NOT THE FABRIC I CHOSE NOT BLACKOUT I CHOSE A BLACKOUT FABRIC BUT THEY RANG TO SAY THEY NEEDED TO ORDER THE FABRIC AS IT WAS NOT IN STOCK I SUSPECT THEY COULD NOT GET THE FABRIC I ORDERED TRIED TO MATCH IT UP AS NEAR TO THE COLOUR AS THEY COULD WITH A CHEAPER POOR QUALITY FABRIC NOT SUITABLE FOR BLINDS POOR ATTITUDE OF TRADER WHO JUST HUNG UP ON ME AFTER GIVING ME A LOAD OF VERBAL INSULTS WHEN I QUESTIONED HER ABOUT THE WRONG FABRIC NEVER CAME BACK TO PUT THINGS RIGHT MY BLINDS ARE A DISGRACE LOOK TACKY CHEAP THEY ARE ALL GLUED NOT EVEN STITCHED PLASTIC WEIGHTS THAT DONT WEIGH THE BLINDS DOWN SHOW CREASES ALL ACROSS EACH BLIND THE BLINDS ARE SO THIN LIGHTWEIGHT THAT THEY SHOW CREASES PUCKER ALL ALONG THE BOTTOM THE ROLLER POLES ARE NOT STRONG ENOUGH AND BEND ON TOP SOME OF THE END CAPS KEEP FALLING OUT WHEN CLOSED THEY RIPPLE BECAUSE OF THE POOR QUALITY FABRIC MY CHOSEN SWATCH WAS BLACKOUT THE ONES I HAVE ARE NOT BLACKOUT DO NOT PROTECT MY FURNITURE IN MY CONSERVATORY BEWARE OF THIS COMPANY WHO-ASKED FOR FULL PAYMENT UPFRONT I AM CURRENTLY IN THE PROCESS OF SEEKING A SECTION 75 THROUGH MY BANK EXTREMELY DISSATISFIED CUSTOMER BE WARNED TAKE A PHOTO OF THE SWATCH SAMPLE YOU CHOOSE IN THE SHOWROOM AND CHECK YOURE INVOICE AS TO THE NAME OF THE FABRIC I WAS SENT AN INVOICE BY EMAIL DID NOT NOTICE THR NAME IF THE FABRIC BEING WRONG I ONLY RECEIVED A PAPER COPY ON THE DAY OF FITTING AFTER FITTING A MONTH AFTER MY DEPOSIT OF 50 I REFUSED TO PAY ALL UPFRONT AS REQUESTED BE WARNED

I ordered blinds almost a year ago

I ordered blinds almost a year ago I finally received the last 5 in July They were all made wrong I was told they would be remade Fabric was on backorder but was due to ship 11 8 22 I have had no follow up what so ever and it is now 11 21 22 I would never recommend this company

I don t recommend

I have never been more astounded than by the phone call of the owner I received tonight Wow His office personnel doesn t respond to phone calls but justifies it by a lunch break Ok but after the lunch break shouldn t you then respond If you can t make an appointment CALL If your office staff is eating lunch than YOU should call Your truck breaks down CALL Don t make a customer leave work and then not care enough to call Runnnn from from these people They don t care Now they are so busy they can t come install until next year

Replacment Blinds

The house I am in has Budget blinds on a Door in our Mud Room and Window I needed to replace both and spoke to 2 people in my area for my Zip Code Unfortunately neither went out of their way to help me I just wanted to try and get blinds similar to what is up with the same type of brackets and neither the Monroe CT rep or Newtown CT rep helped me Numerous calls to the Newton CT rep with no response

Mislead on what they were delivering

Mislead on what they were delivering We re not was we had discussed and then it was a rush job if installation Installers said the company had a new salesman and that s why I didn t get what I was supposed Do NOT use Budget Blinds

Budget blinds of Hobe Sound

Budget blinds of Hobe Sound FL came to my home and measured my 10 windows and slider After much discussion I priced solar roller shades with valences and motorized The price came to 19 043 with a 5 712 discount making it 14 099 I declined and never heard back from them Just a warning the word budget should not be in their name I m getting my solar shades from Home Depot for under several thousand It was agreed by everyone I spoke to that their price was insane

Contract signed and they wanted more money

I ordered 8 blinds signed the contract gave them a deposit for half and then they came back and wanted more money They lost a 1 680 contract because they refused to eat 87 that they made a mistake on The lady was also rude about sending my check back she wanted to shred it Overall I didn t appreciate the experience and huge waste of time