Butlershome Reviews

I didn t receive my order And nobody contacted me

stock no available that is advertised on website let s u buy stock before letting u know actually takes the payment not good enough

From my first time in the shop when I had to wait almost 5 mins at the register because there was no staff visible to serve me this happened twice I was sold an empty box and when I brought this to the company s attention I got a very poor responce

Sent me an email that the order was cancelled as they didn t have the stock Still no refund Have been emailing now for three weeks Disgrace

Hi i didnt received my cup Also i didnt get any new from the delivery company So i dont have my cup yet and i dont have any email from butlers with the details of my purchase Please send me something

This is surely a scam I NEVER got my order I received a mail notifying me that the delivery company couldn t deliver because no one was home It was said that i should pick up from a Local agent without the delivery company leaving behind the pick up address I sent mails they ALL Bounced back

Ordered candle lighters on 25 June They were supposed to arrive in 2-3 days but arrived on 19 July after following up twice with customer service The one good thing is that customer service did reply promptly

Incorrect product provided and actual item not available Still awaiting confirmation of refund

Wanted to leave an honest review here so that others can be aware before purchasing We ordered an item for collection ten days ago and were advised it should be available for collection in 24 hours Following zero communication from Clinton online both 2 and 3 days later we went to the shop in Stephens Green to check if it was available We were told that there was no communication between stores and shipping and no one could update us nor were there any phone numbers available We then got an email after 5 days saying that they would update us shortly - again days past and nothing no answer on their phone either Just this morning I emailed them again to see if there was any update - which was followed by an automated refund email an hour later no reply or apology from them To be honest I have shipped with them a lot in store over the last 2 years and they usually have nice stock in store but based on this experience I would strongly advise against shopping with them online purely because I don t think they actually have anyone managing the online store For such a small simple order it was worryingly poor Will continue to shop in store though the online experience was a mess

You cancelled my order because it was all out of stock Why was it showing as available on the system if you d no stock