Butlershome Reviews

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butlershome.ie

3.18

55 reviews

Average Rating

Based on 55 user experiences

AI Review Summary Based on 55 reviews

Customers report mixed experiences with Butlershome, highlighting both strong positives and significant negatives. Many reviews praise fast delivery, secure packaging, helpful staff, and quality products. Conversely, numerous complaints detail out-of-stock items, cancelled orders, poor customer service, and delayed or missing deliveries. The frequency of stock issues and fulfillment errors has led to widespread dissatisfaction and refunds. Overall, satisfaction appears closely tied to order accuracy and communication.

What customers love

Fast delivery
Great product quality
Helpful customer service
Secure packaging

Common concerns

Out of stock items
Delayed delivery
Poor customer service
Order errors
Refund issues

Last updated 1 week ago

Kelli King

9 months ago

Very prompt and friendly delivery

Very prompt and friendly delivery service

Siobhan Lane

9 months ago

Quick and properly packed delivery

Quick and properly packed delivery Wonderful products will order again

Jane

9 months ago

It was a very pleasant experience to

It was a very pleasant experience to buy my home wares from you Delivery was super fast and the order was carefully packed On my second order I asked that the packing Dept use less tape on the bubble wrap so that I could recycle it My request was taken into account and far less tape was used One item from my order was not delivered with the order but it did arrive a few days later

Chris

9 months ago

I ordered a patio screw on table top

I ordered a patio screw on table top and 8 heart shaped dinner plates Every aspect of the ordering process and delivery was straightforward and I was sent updates on what stage the delivery was at until it reached me I m very pleased and I would order this way again for sure

John Solihull

9 months ago

Love these dishes

Love these dishes Everything about them - color weight size Only problem was that the box arrived barely held together and ripping in many places Nothing broke though

Zee

9 months ago

Fantastic customer service

Fantastic customer service One plate arrived broken from a set ordered Had a replacement within days Have returned to Butlerhome because my online shopping was so positive

Paula

9 months ago

Beautiful wares within this shop

Beautiful wares within this shop many of which are very reasonably priced Excellent quality and the staff were friendly Happy with all items purchased There was an issue with processing a refund due to three items not being in stock It was eventually resolved and Ahmet gracefully took on board my feedback providing me with updates and providing excellent customer service thereafter Highly recommend a visit to the store itself if possible Will revisit

Kelli King

9 months ago

Lovely lilac candles

It arrived in good time Also the candles were well packed and in great condition even though the box was bashed They did have fragile on the box but either the deliverers weren t cautious or the box was pre-used which would be excellent if that was the case

Laurence

9 months ago

Quick and easy to deal with

Quick and easy to deal with my purchase arrived within a couple of days

Funmilola Osundade

9 months ago

So many cute things to choose from in this locally owned store

So many cute things to choose from don t even know where to start Highly recommend starting there if you re looking for that one new item or refurnishing a new place It s big enough to shop comfortably and even when it s busy I ve never felt crowded there A locally owned small business too if you like to know those kinds of things

Butlershome Reviews

Rated 3.18 out of 5 by 55 Happy Customers

Very prompt and friendly delivery

Quick and properly packed delivery

It was a very pleasant experience to

I ordered a patio screw on table top

Love these dishes

Fantastic customer service

Beautiful wares within this shop

Lovely lilac candles

Quick and easy to deal with

So many cute things to choose from in this locally owned store

About Butlershome

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