Byselena Reviews

Visa

byselena.uk
2.14
43 reviews
Poor Rating
Based on 43 user experiences

Rated 2.14 out of 5 by 43 Happy Customers

11.6%
11.6%
2.3%
27.9%
46.5%
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C

Don t Waste Your Money

I wish I had read these reviews and not the ones on facebook My phone doesn t fit and the compartments are so small so I cannot use the 2 that I bought at all Of course they cover themselves with no refunds on sale items What a waste of money
M

Always read the reviews first

I should have read the reviews first unfortunately read after I d ordered Invoice says delivery different to previous order pages 3-5 days became 8-20 days The order form did not show that there would be two delivered so I emailed them email address bounces back Fortunately they hadn t asked for the money through the banking system so my bank suggested I cancel my card so they can t take the money How can this company keep selling such shoddy products The advert showed what looked like a good product beware
N

DO NOT BUY

I bought 2 wallets from this company buy one get one free They are of very poor quality with a wonky stamped label on the front When I requested information on how to get a refund no paperwork came with the parcel I was fobbed off with two emails asking why I wanted a refund I had already explained my reason to them ie poor quality Their third reply was that either I could POST MY PARCEL TO AUSTRALIA Really From the UK They have a UK email address plus a UK gov registered land address OR they said they would give a 15 refund and I could keep the package NO CHANCE The company have a legal obligation to refund the money as it was an online purchase Look at the amount of Trust Pilot poor reviews UPDATE The company have said that they have now refunded me Hopefully this is the case
J

READ BEFORE PURCHASING

BUYER BEWARE BEFORE PURCHASING FROM THIS SITE I wish I had researched more before buying clutch bags on the buy one get one free sale deal Although the bags arrived within the time frame they are of very poor quality and the phone compartment is too small I have a Samsung A34 but I doubt very few mobiles would fit into it They were purchased to give as Christmas presents but I would not feel happy about giving this poor quality item to anyone else and as they were supposedly sale items I am unable to get a refund I would hazard a guess that they are always on sale I have never placed a negative review for any company before but I do not want anyone wasting their hard earned cash as I have done
A

Phones too big for Clutch wallet

Ordered 4 for the Ladies in my life on arrival found the phone compartment is too small for the phones they have Samsung 15 their Ads clearly state will fit any size phone
M

These people are scroundrels

These people are scroundrels The bags finally arrived about 3 weeks after ordering Complete rubbish smaller that all their reviews which have to be fake are saying and the quality is very very poor The strap on mine broke within 2 hours of using with no phone in it just my cards and some money Luckily the person behind me saw it sliding of me and alerted me I would have lost my cards and money has she not No response from them obviously Do not buy these crap bags Trading standard should take a look at them assuming they are even a legitimate co
M

Smells horrible plasticky and too

Smells horrible plasticky and too small for phones Plus too late to send as presents Wish I d read the site before ordering
J

Bags are poor quality useless returns policy

Bad experience with this company nothing positive to say about them Do not buy their products you will be disappointed As for buy one get one free l don t want one let alone 2 of these bags Impossible to get a refund this is fraudulent selling Bag one started peeling plastic after a week s use didn t bother to undo the second cannot get a return address apart from posting to Australia utter rip off
S

I bought this bag thinking I could fit my phone in the phone pocket

I bought this bag thinking I could fit my IPhone in the pocket however it does not fit as the pocket is not long enough The image on the advert shows an IPhone so I assumed it would fit Also it s very poor quality The strap was already broken and could not be attached to the bag
J

Do not buy these bags

Do not buy these bags - poor quality and the most blatant error is they actually do not fit a phone So completely useless The inner zip one one bag is already broken and the opening is so tight and badly made that to get anything in and out is simply irksome I am so cross I have fallen for this scam - and they won t give a refund so be warned

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