Byselena Reviews

Visa

2.14
43 reviews
Poor Rating
Based on 43 user experiences
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C

Phone Pouch

FYI PEOPLE check your phone My Samsung Galaxy S22 Ultra doesn t fit the phone pouch
C

Very disappointed

Very disappointed I purchased these bags for Christmas presents and also for myself I received one that was the wrong color When I advised them of this they offered to send me another of the correct color so that was sorted but I have just tried to put what I need to in my handbag The clutch bag does not meet at the bottom because it is not sewn at the bottom of each compartment So there is no room for coins keys or anything else that will fall out The zip may keep it in but only until you unzip it That particular bag also does not fit my phone It will go into the zipper areas but then it is very hard to close The smaller of the bags that I received has just broken where the handle Clips on to the bag I am really disappointed with bags And so annoyed that I bought so many of them as gifts All I can do is advise the people I give them to to use it as a one off for just the day not as an every day bag These bags have no give at all Very hard so don t stretch out So don t expect to put a second set of keys in Also the slots for cards are very small I am not going to go back to the company because it was hard enough in the first place just to get a correct one sent which hasn t arrived Very disappointed
D

Not a bad product but only because I

Not a bad product but only because I got 2 for the price of one If I had paid full price I would be disappointed Phone does not fit and it took nearly 2 weeks to arrive
S

You get what you pay for

You get what you pay for I ordered two of the small phone purses Gave one as a present and it s ok but my one fell apart on its first use The strap hooks fell apart and the zip pull also fell off Very disappointing Don t think there is much point in trying to return this item which looked so good but is such poor quality
T

Don t buy from this company

Don t buy from this company I purchased 2 clutch purses from Selena and I did receive them probable 20 days to arrive After a few days I did open one and it seemed to be good quality A few days later I checked my cell phone does not fit within the cell phone pouch When I contacted them by email they reply it is after 14 days so no refunds Then they say that the item was sold on sale so no refunds I did want an exchange so my cell phone fits within the purse I looked today at this same purse it is still On SALE so they are trying to eliminate any refunds But on the first page of the item for sale it says RISK FREE 100 Money Back Guarantee Poor Business practices Don t buy from them
T

Very disappointing

Very disappointed with this product The colour is very different to the advert not at all pearlized and the pink is very peach in shade Not the greatest quality either Would not hold as much safely as you are lead to believe Confusing returns policy too
M

Just received my overpriced 2for 1

Just received my overpriced 2for 1 bags First off stamped on front orininally from Korea Who wants that on the front of their purse Took over 3 weeks to arrive and was constantly emailed about the progress of the parcel arriving Item is definitely not worth 50 00 but don t want the hassle of sending it back on my coin Wished I had read these reviews before ordering Should know to stay away from Facebook orders
M

Thank you trustpilot

I read the reviews on fb so all looked good so I placed an order for two bags Then I read the reviews on here and realised I had made mistake Contacted the company immediately and cancelled my order and asked for a refund which I received So glad I checked here
C

It pays to buy in an actual shop where

It pays to buy in an actual shop where you can touch feel your item Bought a black a red one in the BOGOF deal Thought I was ordering a different style of top opening one these were side opening so after I complained I was offered a 15 refund or send them back at my own cost Long story short I was sent a top opening bag but it s not as roomy as it s made out to be I ll be offering three bags on a charity website very soon
S

I paid for two clutch bags and tracked

I paid for two clutch bags and tracked them it said they were delivered on the 24th of November I have not received them and they have not responded to my email beware do not order from them

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