AI Review Summary
Based on 125 reviews
Customers consistently praise Cabotfinancial for empathetic, patient, and professional customer service across numerous interactions. Advisors such as Josh, Miko, and Alex are frequently highlighted for being kind, understanding, and helpful. Many reviews note the company's supportive approach to debt management and willingness to work flexible arrangements. A minority of negative reviews mention issues with harassment, payment disputes, and website access. The overall sentiment reflects appreciation for the human and reassuring tone of the service.
What customers love
- Empathetic and patient advisors
- Professional and reassuring service
- Helpful debt management support
- Friendly and understanding tone
Common concerns
- Harassing call frequency
- Inconsistent advisor knowledge
- Aggressive debt collection
Last updated 1 week ago
C
Catherine Henderson
Found the adviser completely dismissive and unhelpful
B
Bev Beadle
Very intrusive questions and never even
Very intrusive questions and never even asked me what I wanted from the enquiry
J
John Davison
I feel like I was forced into a payment
I feel like I was forced into a payment plan which has now stressed me out a lot so now going to seek legal guidance
J
Jonathan Shaw
Hi Kay
Hi Kay Can you contact me on Friday please I am sorry but with my family member in hospital it is priority at moment please Sorry thank you
M
Mr Stephen Findlay
Cabot has put a default notice against
Cabot has put a default notice against my name which I feel is very unfair there was a very good reason for my dispute with your client
C
Chester Upton
Has anyone had issues with this company
Has anyone had issues with this company still making phones calls after being asked to stop and only contact via email I thought legally they had to honour this request
R
Robert Culling
Thank you Victoria
Hi there I like to this opportunity and thank Victoria who with her understanding in my current situation advised me and help me resolve it It was nice Not to feel penalised for my past financial mistakes Thank you again VictoriaRob
S
Sue Daniels
Crap
Would be great if I could actually access my account but every time I try all I get is unable to load website as Cabot have redirected you to many times You haven t redirected me once I can t get on to your bloody website in the first place
D
Debbie
The lady I spoke to sounded totally fed
The lady I spoke to sounded totally fed up and uninterested her language wasn t overly professional and after confirming the email address that I was to forward a marriage certificate to it turns out to be incorrect even though I checked it twice
A
Andrew Hall
After setting up direct debit amount
After setting up direct debit amount I ve found they have taken more than agreed out of my bank Corrupt bunch of conmen they need reporting to the fsa for breach of contract the government need to crack down on these roque company s Probably go bankrupt and start up under another name bout rite for this country