Cabotfinancial Reviews

Page not found | Cabot Financial

cabotfinancial.co.uk
3.66
125 reviews
Great Rating
Based on 125 user experiences

Rated 3.66 out of 5 by 125 Happy Customers

47.2%
16%
8.8%
12%
16%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers consistently praise Cabotfinancial for empathetic, patient, and professional customer service across numerous interactions. Advisors such as Josh, Miko, and Alex are frequently highlighted for being kind, understanding, and helpful. Many reviews note the company's supportive approach to debt management and willingness to work flexible arrangements. A minority of negative reviews mention issues with harassment, payment disputes, and website access. The overall sentiment reflects appreciation for the human and reassuring tone of the service.

What customers love
  • Empathetic and patient advisors
  • Professional and reassuring service
  • Helpful debt management support
  • Friendly and understanding tone
Common concerns
  • Harassing call frequency
  • Inconsistent advisor knowledge
  • Aggressive debt collection

Last updated 1 week ago

J

Great customer service

The person on the phone had amazing customer service made the whole process smoother
J

Great customer service and support

Great customer service and support really helped me to manage my debt and become debt free Thank you
S

Cabot Customer Service Joshua

My account was passed on to another agency with excellent customer service When learned it was coming back to Cabot I wasn t sure I would receive the same The short answer is Yes I have received the same level of support and guidance
C

Great customer service and great

Great customer service and great employees They helped me out greatly Even when my wages weren t stable they were patient professional and supportive You couldn t ask for a better experience when your in debt
S

Michael is a fantastic member of staff

Michael is a fantastic member of staff Dealing with this query today was made very simple Not only was Michael very patient with my elderly grandmother he was attentive and prioritised giving a great service Never expected to have such a wonderful experience Thank you again Michael
N

A customer service agent that 10 out of 10 doesn t even give her the credit to the service she gave me

I have struggled with mental health and answering the phone to anyone however I knew I had to respond to the calls from your company I spoke to a few advisors but disconnected call quickly after engagement asking to call back As soon as Michelle the lovely friendliest customer service agent I have ever spoke to my anxiety was at ease and I felt comfortable talking to her to get my debt discussed and setting up a payment plan that was affordable I cannot thank my American friend enough Not only did she make it effortless due to having empathy yo my mental health needs she lifted a big weight off my shoulders by getting it sorted A credit to your company and hope she gets the credit feedback from myself Thank you so so much Michelle
C

I spoke with Alex D and he was amazing

I spoke with Alex D and he was amazing We had a good conversation and really made the conversation easy and hassle free Lovely sense of humour and I d love to speak to him again on my next review in 12 months I would highly recommend that he gets a form of reward for his service to your company and his telephone voice is very well structured Alex D I am very confident you will do well in the future keep up with it
C

I suffer from anxiety and PTSD and the

I suffer from anxiety and PTSD and the customer service advisor I had was amazing So helpful he reassured me and advised me on the best course of action I really thought dealing with debt was hard but he really made it easu
S

Alex E was amazing

Alex E was amazing I habe adhd dyslexia and cptsd All this make my short term memory very bad I rang up thinking I was talking to a different debt company and Alex was patient empathic and so understanding it all really helped me Such a great person Thanks for being so understanding and kind

About Cabotfinancial

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United States

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