Celerypets Reviews

I ordered an electronic cat toy from

I ordered an electronic cat toy from this company as a result of an ad on Facebook They are based in China as so many companies advertising on that site are It took over a week to arrive and was not properly packaged - just in its cardboard box inside a plastic bag The box was fairly battered but the toy ball seemed undamaged and after a good charged whizzed around the kitchen floor at considerable speed to the delight of my cats However battery capacity was poor - it needed charging once or twice per day After a few days it stopped working altogether When I told the company they simply ignored me

I purchased an interactive ball toy for

I purchased an interactive ball toy for my cat from this company Despite sending them multiple emails and contacting Amazon disputes team I eventually received the item However the toy has already stopped working as I ve been charging it for days The light flashes red for hours and it does not work once fully charged This is absolutely appalling Why are you selling faulty equipment to customers which only last 2 3 weeks You re stealing money from customers and providing an inadequate service Your company will soon be closed down

Do not order from Celery Pets

Would give 0 if I could Ordered a Christmas present for my cat but it hasn t arrived and obviously isn t going to Wish I d read the reviews before I purchased Really disappointed to be scammed by Celery Pets particularly at Christmas Don t order from this company your order will not arrive

I can no longer tell if lack of

I can no longer tell if lack of delivery information is the fault of seller or SHOP Cat toy bought end of November my kids still don t have it Why No information on when or if We will ever receive it These companies sell on line and never say arriving maybe from china You can t reach out to shop or vendor This situation sucks I can not be only customer frustrated by feeling totally scammed Bottom line pass on celery pets unless you want pet toys in 4 months

Be aware of this company

Be aware of this company It s a SCAM and they will send you broken items Than you complain they reply and they stay silent forever 20 here 20 there and they make a lot of money in a dishonest way

Wrong items no response to multiple queries

Ordered paid 2 items Facebook before finding source is China Received 2 incorrect items Numerous emails to their given address 24 7 service no reply Numerous queries and negative comments on their Facebook page but response if any is only the link to their website Trying to get my 26 back Sorry nothing positive to say

Fur removal brush

I ordered a fur removal brush from an ad on my phone Supposedly through Celery Pets The ad showed a liquid being put into the brush besides warm water I received the brush but not the liquid

Total scam

I purchased a cat toy for around 18 but it stopped working after only 10 minutes of use The toy no longer charges or turns on When I contacted customer service they asked me to provide photos or a video of the defective toy I promptly sent them two videos clearly showing the issue but I never received a response To make matters worse I later discovered that the exact same toy is being sold on TikTok for under 5 I filed a complaint against them Extremely disappointing experience

Scammers

Celery pets is a scam I ordered from them and never received my order Cannot get any information why BEWARE DO NOT ORDER FROM THESE SCAMMERS