Cellarrats Reviews

Cellar Rats - Let wines you love find you

cellarrats.com
3.43
89 reviews
Average Rating
Based on 89 user experiences

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Rated 3.43 out of 5 by 89 Happy Customers

46.1%
9%
9%
13.5%
22.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 89 reviews

The majority of reviews for Cellarrats are highly positive, with customers praising the wine quality, convenient subscription model, and excellent customer service. Many highlight the enjoyment of discovering new wines in small, curated portions. While a significant number of 5-star reviews exist, there are also numerous 1- and 2-star reviews detailing severe issues. These negative experiences consistently focus on problematic cancellations, unresponsive customer support, and receiving damaged or spoiled products. The contrast indicates a deep divide between supporters of the product idea and customers who had deeply frustrating, and in some cases financially damaging, interactions with the company.

What customers love
  • Great wine quality
  • Easy cancellation
  • Fast delivery
Common concerns
  • Difficult cancellation
  • Damaged products
  • Expensive pricing
  • Scam accusations

Last updated 2 months ago

L

I was so excited when I received my

I was so excited when I received my first box The packaging the idea I ordered 2 of each wine red white and rose Both reds had fermented again in the bottle and were undrinkable Had to be thrown away The 2 ros s were ok 1 white was ok the other less so Wouldn t order again Tbh I didn t even realise I had a subscription as I signed up for the first box through 3 That seems a bit dodgy And you can t cancel via the website but have to call
A

Terrible service difficult to cancel

Terrible service difficult to cancel expensive wind and really bit that tasty either Been wait on the call for nearly an hour Waste of money

About Cellarrats

Try wines every month. Made for your mouth. Price for your life. Enough to start a toast, a debate, an anecdote, a life long infatuation, but not a drop more.

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