Celsius Reviews

I ve been using Celsius for almost a month First week I signed up and made my deposits I emailed their customer service about how to stake Cel tokens from within my account and why I only got 40 in BTC for my sign up deposit bonus when the promo code I used should have earned me 50 in BTC Its been over 3 weeks since I sent that email and I have still yet to receive a response If customer service matters to you I suggest finding another company to earn interest with

Their support to unfreeze my account after suspicious activity has been NONexistent I like the interest rates but the support makes that all worthless if you can not get into your account I had considered doubling my the amount I have in my account but after the problems continuing for a week now I don t think I will be doing that any time soon So much for their promised 48 hour policy

I have been with Celsius only for a few weeks Recently I have been having the same issue as another reviewer with respect to Facebook login For me it s been about 5 days or so now and none of my attempts to contact Celsius have resulted in a response Similar to the other reviewer I asked the company to somehow give me another means to log in and again no response Although I did receive a text notification about interest accrual this morning it s of little consolation in that I have no way to view my account or move money around should I wish to do so It s extremely disconcerting having zero control over one s investment but that s exactly the sentiment that Celsius has created due to its complete and utter lack of communication and professionalism There are other platforms that offer similar interest rates and I plan to migrate to one of them once Celsius has fixed this Update The problem was eventually corrected although it took a lot longer than I thought it should

Only possible to transfer funds with erc20 So your rewards will be eaten by this if you don t move 10 of thousands of dollars You can only use one adres and changing or approving takes a day So you are not agile to move your funds Buying crypto on the platform is very expensive

Been with them many months Finally need my money all deposited from coinbase pro to Celsius won t send even after whitelisted because coinbase pro gives new wallet address each time and Celsius doesn t want to give send any of my crypto back to coinbase pro where they were happy to accept deposits from I need to lay house payment It s only like 130 in bitcoin and 100 in eos and since trying to withdraw for hours price keeps going down so i will be late plus lose money Guess done with with apps that take your money paying 20 cents week interest yet keep everything Just email me and tell me why doing this Now login information from Google is bad yet worked last 5 months Come on contact me i have to have pay bills or get evicted Have some compassion please ema call or respond asap Brian

The interest rates may be good for some but the user experience is horrible Whoever design this user platform should be fired the promo code system is very confusing and not professional

Don t let the first impression fool you App is great and their promo codes seems super generous Once you register add the promos and start transferring money you ll find that you need to do things in a very specific way or you ll mess up the promos Basically as a newcomer you need to be a platform expert Two things that does not add up That generosity that they appeared to have Feels more like desperate greed On top of that the support is very slow In a world where companies can screw over their customers extremely easy where your only insurance is credibility Celsius does not delivery I ll be using this platform as a way to spread my risk I ll use it in a limited manner while trying to stay away from it Tip to Celsius Lose the promos and focus on your support Having badly implemented promos is a lot more hurting then not having them at all

I have been a long time user of Celsius Most of the time they have been great but recently I called customer service and it took 2 days for me to finally get someone on the phone To make matters worse the help section on the app isn t working Very poor customer service experience I will say that the person I finally spoke with was polite and helpful but numerous phone call to get through is ridiculous I expect more from Celsius I hope the solve this issue

They suspended my account without reason They didn t give me any opportunity to explain or at least answer their concerns just shut down and I loose access to my coins I ve been waiting an answer to my ticket for more than a month EDIT The unlocked my account almost 3 moths later Estoy super decepcionado despues de casi 2 a os como cliente de la nada me suspenden la cuenta Pido explicaciones y nada desastre Tengo un ticket abierto hace m s de 1 mes y no responden EDIT desbloquearon mi cuent casi 3 meses despues

Afraid that pausing the withdrawals was just a first step to the end