Celsius Reviews

Buy, Borrow, Swap & Earn Crypto | Celsius, Your Home for Crypto

Crypto celsius.network
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 142 reviews

Celsius receives mixed reviews, with many long-term users praising its reliability, weekly rewards, and interface, while others report severe issues including frozen withdrawals, poor customer service, and lost funds. The platform is highlighted as a convenient option for earning yield, yet recent events and support responsiveness have eroded trust among some customers.

What customers love
  • Weekly rewards
  • User friendly interface
  • Reliable payouts
  • No fees
Common concerns
  • Frozen withdrawals
  • High gas fees
  • Limited app functionality
  • Account issues

Last updated 3 weeks ago

L

Celsius is not that easy to join if you

Explanation for the 3 stars Celsius is not that easy to join if you are the Trustee of a Trust and only want a Trust account not a personal account Other internet crypto institutions are easier to join if you re a Trustee The other disadvantage to Celsius is doesn t have a working pc version only android or apple pages
D

I am new to using a crypto wallet and

I am new to using a crypto wallet and decided on Celcius because it seems to be quite secure and the rates on savings are favourable I wish the rates were higher but they are competitive with other wallets One thing I would like to see is the ability to convert to Canadian dollars for my balances Maybe I can but I haven t found it Overall the experience so far is positive
G

After initial deposit WA State Issue received

The enrollment process was simple The app is clean The interest earned rates are very good Unfortunately shortly after enrolling depositing a large amount of USDC I was notified from Celsius that as a resident of Washington State I am unable to deposit or purchase any additional cryptocurrencies stable coins until further notice Fortunately my initial USDC deposit is still ok I am receiving the appropriate interest earned each week
P

Your Customer Service is awful

Your Customer Service is awful No live support Live chat is a useless robot My written question or requests are responded after a prolonged delay at times as long as a week Are You serious Do you think new customers who may enter the crypto world tolerate that When they are used to prompt service 24 7
A

Promo code suddenly got cancelled lol

In the new version when you withdraw coins you may see a warning if you have a locked promo code saying this withdrawal will cancel your locked promo code s I withdrew some coins because I didn t see such warnings but later I found out that my promo code was cancelled The system is untrustworthy the app should show exactly how much money you need to keep in Celsius for the promo codes to stay active Add this feature now to prevent further confusion
H

CeFi Project with Mediocre Rates

I have been with Celsius for several years Never had problems until recently Seems like Celsius mismanaged their liquidity They are currently unable to pay out their users It might have been necessary and actually be in the interest of the community to disable withdrawals for now However if it wasn t for the mismanagement of funds Celsius would not have been in that situation in the first place Nice bonus Celsius pays the network fees for outgoing transactions should they ever resume
I

Gonna give you a 3 5 5 after reading

Gonna give you a 3 5 5 after reading these reviews After watching loads of Celsius and Block-Fi videos on YouTube so glad I chose Nexo If you re in the US there are work arounds for using Next Legit great service But Celsius is good too Just not as good as Nexo Good work Crypto fam
A

Not the best not the worst

Not the best not the worst Interest is lower than Nexo and Hodlenaut but higher than BlockFi The Promo Codes are the best in theory Just be aware that they often avoid paying you the promo code due to hidden clauses
M

Dissapointed

They suspended my account without reason EDIT My account has been restored after waiting for 2 months Customer service has a lot to improve
M

The 5-star reviews on here are

The 5-star reviews on here are suspicious People just don t write reviews like that even raves They sound like ads This makes me think twice before joining

About Celsius

Crypto doesn’t need to be complicated. Buy, swap, earn, borrow and send – all in one app, with zero fees. Earn up to 17% APY and get 1% APR crypto-backed loans

United States

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