Cheffins Reviews

Avoid at All Costs

Avoid at All Costs I had a terrible experience with Cheffins and their property manager Abigail Smith If you re considering renting with them please think twice From the start it felt like they were completely dishonest and treated us like fools During the summer we experienced a severe fly infestation from May through August Despite sending multiple photos and videos Cheffins refused to address the issue Winter was even worse one wall in the master bedroom began dripping with water When we contacted Abigail her advice was to turn up the heating and find someone ourselves to fix the problem claiming it was our responsibility and not covered by the contract For the amount of rent we were paying we expected much higher standards and a property management team that actually cares This was by far the worst experience I ve had with a rental property I do not recommend Cheffins to anyone

Absolutely Useless

Absolutely Useless Do Not Recommend This is a follow-up to my previous review Cheffins claims they ve dealt with all issues in a timely manner but that s far from the truth We ve reached out countless times to report ongoing issues but it always ends up being a cycle of excuses and deflections Despite their suggestion that we contact them directly we are tired of repeatedly explaining the same problems only to be met with unhelpful responses and a lack of accountability The property manager may have started in May but this doesn t excuse the complete lack of support and action on issues that arose during her time Save yourself the frustration Cheffins is unresponsive and unreliable I would strongly advise against renting through them

Discrimination against people of colour

The Agent don t show up time lack of professionalism They will have you put offers just to let to someone else I call them out on their discrimination yes it s exists I put two offers in the place I offer them what they are asking for As soon as someone else comes I did not get the place

Brilliant service

Brilliant service Cheffins provided swift and friendly responses to all my calls and emails The reference check process was effortless and they connected me with a company to assist with setting up utilities this was incredibly helpful I highly recommend renting via Cheffins

Cheffins first class Estate Agents

Our sincere gratitude to Cheffins in the handling of the sale of our home In particular we would to thank Alice sales negotiator who has built an extremely professional relationship with both ourselves and the purchasers Her tenacity and patience have been dominant factors in the sale process keeping us in the communication loop at all times We truly believe that we would not have reached this positive outcome without her efforts and endeavours Once again many thanks for your superb service we could not recommend Cheffins highly enough Thank you

Excellent service

Cheffins Newmarket were excellent in keeping up communications and helping expedite the whole process You couldn t hope for better service

Perfect

My experience with this company especially Cheffins Haverhill has been very good if not great Its been one year with them after i assumed occupation on one of the property under their administration The letting process up to occupation and even our issues raised were timeously heard explained discussed and resolved in a professional manner Moving to the whole course of the year our communications and address to issues was flawless It will be unfair not to mention Max Ross whose professionalism is to steroid levels and entire Haverhill team outstanding I proudly recommend

Good communication

Good communication always reduces the stress in property transactions