Chestertons Reviews

London Estate Agents & Letting Agents | Chestertons

chestertons.co.uk
3.71
122 reviews
Great Rating
Based on 122 user experiences

Rated 3.71 out of 5 by 122 Happy Customers

49.2%
16.4%
7.4%
10.7%
16.4%
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AI Review Summary Based on 122 reviews

Reviews highlight responsive service and professional property management, particularly from specific agents. Many long-term landlord relationships are noted, alongside effective problem resolution. Some experiences involve slow deposit returns and inconsistent departmental communication. Overall, satisfaction is high when individual managers are engaged.

What customers love
  • Professional management
  • Helpful agents
  • Effective problem solving
  • Long-term reliability
Common concerns
  • Slow deposit returns
  • Departmental handoffs
  • Occasional negligence

Last updated 1 week ago

Y

I want to take my thankful to Ms Shanya

I want to take my thankful to Ms Shanya to sort out the 11 Gillingham Stree s kitchen leak issue in a timely and efficient manner After I call Ms Shanya and the engineer came quickly to resolve the issue I m happy to see that the kitchen drain is no longer leaking Everything is working perfectly now thank you Shanya for facilitating this process
A

Great service from Leazan Bakir at Chestertons

As long term customers of Chestertons we let out a property in SW1P we have been particularly pleased with the service since Leazan Bakir took over responsibility for the property management recently Replies to our queries and those of the tenants are always swift and substantive It is very reassuring to know the property is in safe hands with Leazan
P

Thorough professional and patient

We ve just sold a large flat through Chestertons choosing them after considering numerous well-known agents We are very pleased with the result They helped with dressing the flat arranged numerous viewings and communicated well throughout We received several offers and they were always patient and professional when we rejected offers that were too low Eventually we received a very good offer all went smoothly Thanks to Imogen and Henry in Hyde Park Connaught Street office and their colleagues
J

Chestertons rent my flat out and

Chestertons rent my flat out and managers it the person who managers it is Ryan Briggs his been very helpful with issues I have had I can t highly recommend him enough
A

Chestertons providing excellent management service

Chestertons have been managing my property in Canary Wharf for over 20 years This itself is a testament to their excellent service Recently during the change of tenancy my contact at Chesterton Betsy Slawson was able to find good tenants in timely fashion with minimum void period She kept in touch with me during the process
A

Chesterton Victoria - property management

Just want to drop a review to Olympia for her dedicated and professional service to resolve the issues we have had with our tenants Logical and very organised on her emails and communications i cannot recommend more of her support to our flat
C

Excellent Property Manager

Thanks again to James Smith for being an excellent property manager for us Professional personable and super responsive We have worked with James for some time now and he has always been reliable and prompt at sorting any problems which may have arisen in our rented property and getting back to us asap The communication has been brilliant and we can t recommend him enough We really appreciate this and have enjoyed our time renting through James Pendleton - now Chestertons Thanks again for all your help
M

Miss Orchid has been an incredible help

Miss Orchid has been an incredible help in negotiating the renewal of my house in London Her support has been invaluable and I couldn t ask for more
O

Great property manager

I would like to say how much I appreciate Isaiah Samuels for his continued help and efficiency I appreciate him more because before he became property manager I virtually got no help at all from the so called Property Management Team with tenants who never paid the rent on time and then only part of it So many thanks Isaiah Olivia Woo
M

Abbie and her team were superb

Abbie and her team Parsons Green Lettings were superb We were a little apprehensive about putting our property up for short let -- but they made the process really easy -- offering great advice and support Once we decided to go ahead the photographer was there the next day and everything was so easy Getting to meet the whole team was also a nice bonus -- we felt in good hands Very much impressed by the speed and ease of everything We ll definitely be using them again

About Chestertons

Chestertons is the London and international residential property specialist. We know our business and our markets like no one else.

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