Chestertons Reviews

London Estate Agents & Letting Agents | Chestertons

chestertons.co.uk
3.71
122 reviews
Great Rating
Based on 122 user experiences

Rated 3.71 out of 5 by 122 Happy Customers

49.2%
16.4%
7.4%
10.7%
16.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 122 reviews

Reviews highlight responsive service and professional property management, particularly from specific agents. Many long-term landlord relationships are noted, alongside effective problem resolution. Some experiences involve slow deposit returns and inconsistent departmental communication. Overall, satisfaction is high when individual managers are engaged.

What customers love
  • Professional management
  • Helpful agents
  • Effective problem solving
  • Long-term reliability
Common concerns
  • Slow deposit returns
  • Departmental handoffs
  • Occasional negligence

Last updated 1 week ago

S

Chesterton estate agent at South Quay

Chestertons estate agent at South Quay London is absolutely brilliant I had an excellent experience over the years with whole team they were very helpful friendly and have a great attitude especially Olivia Betsy and Molly They were giving the best service I recommend using Chestertons estate agent at South Quay London for their professional service Many thanks
L

Issy is a wonder

While we didn t end up going with Chestertons for our rental property they had some great options and Issy was so great at helping as well She didn t push us with things out our budget and was really understanding on things we didn t realise we didn t like before we started looking She was also so good at staying in contact and answering any questions promptly
B

I have been with Chestertons for many

I have been with Chestertons for many years They have been helpful and respond quickly to requests and get repairs done quickly when required The statements and payments are also well presented and timely
T

Richard Parkin - Chesterton s deliver again

It has been a pleasure to deal with an effective and proactive property manager who has excellent communication skills Richard Parkin gets the job done and delivers an excellent service He is a credit to both the team and to Chesterton s as a property service provider
O

2 year tenancy

I rented a property through Chesterton s for two years and from the moment my partner and I moved into the property James Smith the Property Manager made the process and duration of our stay smooth sailing Whether we needed something fixed or had a question about something to do with the property James was always attentive and responded quickly to get things sorted All the while he was always polite and a pleasure to speak to
C

Professional Kind

Working with Sarah is a pleasant journey in High Street Kensington office All the best to your new journey
S

Great agent for letting out property

I recently let my property out with Chestertons and the entire process was incredible so smooth Initially Josh was fantastic on the valuation side he helped with all the questions I had and was very responsive and friendly Zoe and Amy were both fab with the viewings and got the place an offer super quickly Once we found tenants Hannah was great in guiding me through the process and preparation required e g safety certs Overall I can t think of any negatives I m so grateful to Chestertons for making this process so swift and easy couldn t recommend them enough
M

Ann Dickson at Chestertons has been

Ann Dickson at Chestertons has been outstanding support with managing the property we are renting She takes ownership of issues and makes sure they are tackled and is of great service when communicating with landlords on pur behalf
E

High Commitment to Customer Service

Over more than five years Zosia Gray has provided excellent customer service She responds to our needs and is always clear and fair She has often gone above and beyond for us and dealt with all our queries and concerns I would move firm to stay with Zosia
V

A wonderful experience

It has been a very pleasant experience working with this company A special thank to Ruaridh Gale and Iann Barrett who helped us sell our house Very professional polite and friendly They were allways available to help and answer questions A great experience all the way Congratulations to Chesterton team Valerie Guiraud

About Chestertons

Chestertons is the London and international residential property specialist. We know our business and our markets like no one else.

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