Chikoshoes Reviews

I ordered a pair of shoes that I was

I ordered a pair of shoes that I was told were out of stock days later and the email address they used does not accept replies I wish they would ve told me sooner they were out of stock instead of falsely advertising that they had it Also it would be nice to have the opportunity to talk to a representative to see if they will be back in stock soon In my order their was also another pair of shoes that I have not received nor can I track either

Absolute Lie To be avoided at any cost

Absolute Lie their shoes are made out of smelly fake leather in China nothing to do with US nor italy the sizes are wrong and the delivery took 6 weeks and delivered 1 pair out of 2 in a random box and no brand name on anything except done reference in chinese

Avoid at all cost Customer service is atrocious and slow

Thank you Chiko for your response to my review It seems that your information stating that all orders will be process on the 10 February and will take between 7 to 10 days to arrive isn t very accurate It took 14 days for your Seller to even send the item out and another 4 days for it to arrive so a total of 18 days As for measuring my size I did that and matched it to your chart but still the item was 2 sizes too small

I am writing in hope of receiving a

I am writing in hope of receiving a reply from Chiko After receiving your last message I did indeed go to your website and submit a request properly I still haven t received a response I prefer to communicate with your company directly but since I haven t received a response again I am using this forum In regards to your earlier comments I did indeed message you from your website previously- I don t know why you can t find it and my feet are not wide The shoes hurt my feet Thank you

My two pairs of boots just arrived

My two pairs of boots just arrived They looked exactly like the photos but the smell of glue as I opened the packaging was overwhelming They are extremely cheaply made and look like they won t last much wear I am disappointed and will not be ordering anything from them in future All the packaging details were in Chinese so I couldn t work out any return address

Cannot find the option to return shoes

Ordered 2 shoes on 4-26-2022 order 388628 Received one pair 3 weeks after but didn t like the quality so returned it Followed ALL required steps Haven t yet received the refund More importantly with 2nd pair I cannot even find the option for return on Chiko online account Just received this pair and according to their policy need to return it before 30 days from ORDER date Have written to the co but no response yet Pls help Thx

Terrible Quality Terrible

I regret buying shoes from you They smell terrible and the quality is soooo cheap Also they don t look like the pictures posted on the website I suspected the quality as I looked at Chiko logo on your website which is so low res indicating that you don t care about quality Don t charge so much for super cheap quality So dishonest and I wish I could give you -5 I m planning to return them but I hope the process is not as complicated as what customers say

I am from Chile

I am from Chile SouthAmerica and I am writing in hope of receiving a reply from Chiko I still haven t received a response since I brought my shoes on october 9th ORDER 357978 OCTOBER 9 2021 I prefer to communicate with your company directly because I need and answer about my shoes and my money Any company treat me like this before

Do not purchase from this company

Do not purchase from this company It s a scam the quality of the product is shameful listed as leather but clearly is PU leather aka ARTIFICIAL i can t even initiate a refund as the option isn t available on the website and the listed phone number is out of service