


Sociaal verantwoordelijk incasseren | CollectMasters
Based on authentic user experiences
Mina M Nia
6777 reviews
N/A
9 months ago
Collect Masters and LuxPlus are
Collect Masters and LuxPlus are scammers They contacted me to pay 50 Euro and money for subscription Let s file class action against this reproachful company and notify the police
Irina Pereira
6777 reviews
N/A
9 months ago
This is another person who fell for
This is another person who fell for this scam Does anyone know what will happen if I don t pay these absurd amounts Thanks They should do something to combat these scams
Reza Tavakoli Dinani
6777 reviews
N/A
9 months ago
What do you suggest
Hello Guys What do you suggest Same thing happened for me in Belgium An unpaid membership became 52 EUR I have not paid it as it looks fraudulent to me Lots of stress It took me many hours to realize what it is about Does anyone have experience to sue a company lets share our findings here and kick off sue them
NlGGERLOVER
6777 reviews
N/A
9 months ago
It sucks but just pay
If you ever come across this page and you re asked to pay the 10 bucks for a membership Please just pay it instead of the 51 or 52 euro s they ll be charging you later Make documentation of it and if they ask you to pay again just show that you already paid It sucks I know but it will save you a lot of headache of getting threatening Emails legal action and people coming to your door demanding payment Just pay the price and be done with it Also go yourself LuxPlus There is a special place in hell waiting for you
HX
6777 reviews
N/A
9 months ago
Scam i have called the police
I purchased products from Luxplus To my surprise this purchase automatically enrolled me in a subscription without my consent During the checkout process there was no option to opt in or out of the subscription nor was there any clear information abut an automatic subscription Despite this 8 95 was debited from my account without my authorization which I have since reversed One month after this reversal I received messages and phone calls from this disgusting company Collectmasters acting on behalf of Luxplus threatening legal action if I did not pay Initially they demanded an amount of 50 significantly higher than the original 8 95 along with threats of involving a bailiff etc Violation of Consumer Protection LawLuxplus s practices do not comply with the Dutch Consumer Protection Act specifically regarding information and consent requirements By law a consumer must be clearly informed in advance about any obligations associated with a purchase including the ability to either accept or decline a subscription I was not given this option nor did I provide explicit consent rendering the imposed payment obligation invalid I immediately reported to the police in Culemborg and ACM To anyone out there suffering from the threatens made by collectmasters please DO NOT PAY and file a complaint through police and ACM as well What they do is illegal and against Dutch Law I will take further legal actions if collectmasters continues calling or emailing me
Kabouter
6777 reviews
N/A
9 months ago
Unbelievable
Unbelievable Luxplus and collectmaster are proud to collect money from their so-called subscribers who are not aware of They dont sympathized and guilty but proud of their fraud marketing instead What i dont understand that they have the nerve to collect money without them paying back service I ordered once and i have to pay monthly Who has a sound mind doing it I called collectmaster many times and corrected them as im willing to pay as im taking it as my fault not seeing it well wherever they put that tricky provision However luxplus sent me incorrect dates of bill statement that i missed to pay one bill Luxplus sent me a bill later after i asked and complain the automatic incasso After many exchanged of emails i called Last call a collectmaster receptionist told me that i do not have to pay anymore means they accepted their mistake I asked repeatedly- if i still need to pay as im willing just give me the correct bill- the collectmaster said - no not anymore Okay that was it But after 2 wks of peace of mind i received again an email from collectmaster asking to pay of 50e Hahaha belachelijk Now I stopped talking to this mafia I have my records of telefoon calls and screenshots of mistakes done by luxplus So don t play with me
6777 reviews
N/A
9 months ago
Collect Masters and LuxPlus are real
Collect Masters and LuxPlus are real scammers have same experience described below They forced me to pay 50 Euro and money for subscription Let s file class action against this reproachful company and notify the police
Armaghan Azhar
6777 reviews
N/A
9 months ago
They are scammers
They are scammers Report them to the police and go to court if you can I received a payment request of 60 50 euros from them and they claimed that they had previously sent me a payment request due to stopping my subscription In fact they had NEVER sent any request and payment for what They are claiming false and misleading proofs that anyone can make Do not believe them and go to the court against them Both Luxplus and Collectmasters are scammers
Olena
6777 reviews
N/A
9 months ago
SCAMMERS
SCAMMERS Collectmasters extort money from Luxplus customers I had bought an item on the Luxplus website in March 24 and later in April I found out that I had been changed 9 95 by Luxplus two times for subscription I was not aware of I requested refund from my bank blocked Luxplux account in my banking app found out how to cancel this subscription and reported this case to ECC Belgium Since May 2024 I have been chased by Collect Masters who extort money from me on behalf of Luxplus Recently ECC Belgium contacted me to request permission to share my case with ECC Denmark which should request to stop the debt collecting process from Luxplus side If this doesn t help I will consult with ECC Belgium and probably raise another complain with a request to take this case to court there is such an option If you have had the same experience with Luxplus CollectMasters please lodge a complaint on ECC Belgium website or whatever European country you are from The more complains they have the sooner these scammers will be closed
Yari Munster
6777 reviews
N/A
9 months ago
Can someone please help me
I bought a product of lux plus and than some how got signed up for there membership I didn t realise it until 8 95 got written of my bank account so i went to the site and instantly canceled it and got my money back But now i get emailes from collect master saying that i need to pay 50 06 and if i dont they will proceed with legal action WHAT DO I DO