Completeasap Reviews

ASAP | Home

completeasap.co.uk
3.95
100 reviews
Great Rating
Based on 100 user experiences

Rated 3.95 out of 5 by 100 Happy Customers

60%
17%
1%
2%
20%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 100 reviews

Across 100 reviews, customers consistently rate Completeasap 5 stars and describe the service as efficient and helpful. The sales progressors are frequently praised for keeping buyers and sellers updated and reducing stress during property transactions. A small number of lower-rated reviews mention poor communication and slow progression. The recurring themes highlight both strong support and occasional failures in service delivery.

What customers love
  • Helpful sales progressors
  • Regular updates
  • Stress reduction
  • null
Common concerns
  • Slow progression
  • Pointless middleman
  • Waste of time
  • null

Last updated 4 weeks ago

C

Although my advisor at asap was very

Although my advisor at asap was very nice this review isn t based on her more the over all experience I found ASAP to be a rather pointless middleman that confused communication and added problems rather than solutions It also resulted in me doing a lot of my own correspondence to solicitors After the transaction I still don t really understand what asap were there for or how they helped but the transaction is over now and I ll miss speaking to my advisor each week
C

I m more efficient

Not really sure where they fitted into the process and certainly didn t seem to have any influence in speeding things up Any updates provided I already knew having been in touch with either solicitors vendor or buyer myself Another sales progresser in the chain was far more proactive in contacting all parties and then keeping everyone informed or requesting one of us to action something My overall impression was reactive as opposed to proactive
W

Ironically sale was not completed ASAP

Complete ASAP were engaged by the agents in our sale and also to deal with the sale of the property below ours in the chain Sarah who we mainly dealt with was polite and helpful She responded quickly when contacted Unfortunately the answers to questions or updates we were given often didn t help us For example there was a two week period where we were trying to push the sale along and each time we contacted ASAP we were told the enquiry responses are with the solicitors for review Because we personally knew our buyers we were aware responses had been sent three weeks prior and should have been dealt with This may well have been a fault with the solicitor simply not reviewing them but ASAP were prepared to accept repeatedly being told the same thing I was left with the feeling that ASAP have too many cases to handle to have inside knowledge of them all and ironically didn t really appear incentivised to complete a sale ASAP as long as it was eventually completed Ultimately I am quite disappointed with our agents for appointing them rather than completing the progression themselves as it felt as if they simply washed their hands of us as soon as we had a complete chain in place
V

Was informed on a regular basis

Received regular updates on progress of sale
J

Reduces stress

Really useful having one central person chasing things up and coordinating things
T

Worked in the background always

Worked in the background always offering support when requested
M

On the ball

On the ball Always responding when asked to do so
C

Kept up to date

Kept up to date with progress via portal but a phone call once a week would be nice
A

Sale of a Property in Norwich

A great help to both seller buyer were the updates provided by Emma Carling who was able to connect both parties
A

A useful service with both direct

A useful service with both direct contact with the agent and an online app

About Completeasap

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Frequently Asked Questions

Completeasap is an outsourced sales progression service designed to speed up property transactions and improve communication across the UK property market. They specialize in reducing delays and fall-throughs by handling the legal administration of sales quickly and efficiently, allowing estate agents, mortgage brokers, auctioneers, sellers, and buyers to focus on their core activities.

Completeasap is based at Wakefield Road, Pontefract, WF8 4HH, UK.

Completeasap can speed up transactions by up to 8 weeks compared to the industry average and maintains an average fall-through rate of 9%, significantly lower than the industry average of 30%.

Completeasap offers fully managed sales progression and conveyancing support, including enhanced Anti-Money Laundering (AML) checks and comprehensive Material Information Buyer Packs. They provide tailored solutions such as white label options and new build specialists.

Completeasap targets estate agents, mortgage brokers, auctioneers, sellers, and buyers, offering each group specialized services to streamline property transactions.

About Completeasap

Outsourced Sales Progression Experts

Completeasapis an outsourced sales progression service designed to speed up property transactions and improve communication across the UK property market. Operating from their base at Wakefield Road, Pontefract, the team focuses on reducing delays and fall-throughs by handling the legal administration of sales quickly and efficiently.

The company’s core service is outsourced sales progression, which aims to accelerate transactions compared to traditional industry timelines. Their platform highlights a network of recommended, handpicked solicitors dedicated to getting clients legally ready to move as early as possible. This approach is intended to speed up transactions and reduce the stress of legal processes for clients.

Key Performance Metrics

  • Speed: Transactions can be completed up to 8 weeks faster than the industry average when sales progression is outsourced to Completeasap.
  • Fall-through Rate: An average fall-through rate of 9% contrasts with the industry average of 30%, indicating improved transaction stability.

Services and Solutions

Completeasap offers a fully managed service from listing to completion, providing end-to-end outsourced sales progression and conveyancing support. Their services include enhanced Anti-Money Laundering (AML) checks and comprehensive Material Information Buyer Packs, which are presented as optional extras to help manage compliance.

The platform emphasizes a flexible, scalable approach, noting that no two estate agents are the same. They offer tailored solutions, including white label options and new build specialists, designed to keep pipelines moving and clients informed.

Target Audiences

Completeasap segments its services across several groups:

  • Estate Agents:Services to turbocharge transactions, including sales progression, AML checks, and solicitor recommendations.
  • Mortgage Brokers:Referral fee structures and no-sale-no-fee guarantees to boost earnings and speed.
  • Auctioneers:Quick auction packs with free sales progression and access to recommended solicitors.
  • Sellers & Buyers:Dedicated sales progressors to guide individuals through the sale or purchase process with regular updates.

Company Background and Recognition

The team at Completeasap consists of experienced sales progressors with estate agency backgrounds. The company has received a TrustScore of 4.8 and holds an 'Excellent' rating on Trustpilot, indicating strong client feedback. A testimonial from Quealy & Co Estate Agents, in use since August 2020, highlights improved fall-through rates, lower transaction times, and seamless handling of increased activity.

Completeasap positions itself as a sales progression expert that enables agents, brokers, and sellers to focus on their core activities while the team manages the legal and administrative workload, aiming to make transactions faster and smoother.