Corel Reviews

If you ever need a reason to pirate software and think your paying for support read this review Never EVER support COREL

As my title says Support is one of the biggest reasons why people pay for software As a computer technician I want to let people know about my experience with Coral I looked after a 90 year old who loved using coral for photos It was his absolute Joy There was some issues with Coral and we had to reinstall it and then found out that we couldn t install it due to some errors After spending over 3 hours trying everything we could do to get it working we had to contact Coral Guess how long the average response time from them was 1 week 1 fricken week for a customer who has paid for their software The support is literally the worst support ever They must have the support overseas because it s almost like Chat GPT The staff have no idea what to do and only give generic scripted responses And then when they ask for a question and then you reply with the answer - you ve got to wait for another week for them to respond This 90 year old threw in the towel after waiting for 3 weeks in total for the support The one thing in his life that he enjoyed he ended up saying I can t deal with the stress with dealing with Coral Of course they won t care - however seeing this deflated man who still can t get his coral software working despite being a paying customer absolutely makes me so angry that companies feel as though this level of support is even acceptable I would suggest to anyone who is reading this review - to NEVER EVER support his company They are literally the worst of the worst and their staff are the bottom of the barrel in terms of quality I can t wait for the day that Chat GPT puts them out of a JOB - because Chat GPT has more intelligence and ability than Coral support staff If your waiting a week for your response remember that s normal It s almost as though they intentionally do this to hope that customers go find the answer through another means Stay away

Hurt deeply by Corel

Funny I just read the previous review dated April 2024 and I support what they are saying entirely I have bought and paid for CorelDraw Suite and all of a sudden I was getting error code 126 Like the previous reviewer I am 64 years old and have only used Corel for layouts for the associations and events that I volunteer with I couldn t fix the problem so I called CorelDraw I spoke to Herve and he told me my version is no longer supported and sent me an email with a link for me to delete and reinstall I did this and then I was told that I had exceeded my license usage I called back and they cleared that issue The message still appears and I can no longer use Corel I don t know about anybody else but right now living is difficult The cost of everything has risen so high and I am on a pension I cannot afford the upsell they tried to give me I called Customer Service and told them it is difficult to know that I paid in good faith to purchase software that they will no longer support I was told by Bryan their customer service rep that they are training technical support personnel on the newest technology platform versions etc and they would not be able to support older software I challenged him as I am running Windows 10 - 64 bit platform and majority of the public is still running that as I am sure not everyone has converted to Windows 11 and that was not an accurate argument He said I was right but there was nothing else Corel would do for me Not stellar by any stretch of the imagination If I ever get enough money to be able to buy software it will no longer be Corel It will be Adobe Very hurt that I am now left without any ability to volunteer the way I was

The customer service is horrendous

The customer service is horrendous We have 4 computers using Corel 2 got upgraded properly to 2022 and 2 got put on cloud subscription I ve been trying to fix this issue for 2 years they refuse Now I have to pay another yearly subscription fee for a version that is NOT what I ordered I ve been down all day during my busiest week of the year so far and they refuse to let me talk to anyone who can even understand English It s supposedly been escalated but they can t give me a timeframe The agent refused to even tell me if they would get back to me this week or this month I would not recommend I m currently investigating alternatives Maybe paying for Adobe products is worth the price because my entire company won t be held hostage while they play games hang up close tickets and put me on repeated extended holds and pretend they can t find the account

Unbelievably horrible customer

Unbelievably horrible customer service I ve been using PaintShop Pro since v3 and never has this issue PaintShop Pro v2023 saves images to a different folder than the original folder it was opened from And it s not the same every time I have to hunt down where the file was saved I have to hit Save As every time to ensure it s going back to its original folder Save is the problem No program does this Corel chat and phone support is non-existent Everything ends up thru email and I suspect it s robot driven as it totally ignores what my complaint is and what I ve already done to attempt the fix the issue I ll be searching for new software to use

will not support

will not support rude staff

I bought CoreI Painter purchased the full and

I bought Cor I purchased the full and upgraded version of Corel Painter and now I m unable to reinstall or activate it This is despite the fact that the website promises I will own it forever They are forcing me to upgrade when this version works perfectly for me I love the software but am not happy my lifetime software is unusable I just filed a complaint to the Canadian Government

COREL - A SCAM ORGANISATION

I bought a copy of Corel Paintshop it doesn t work a complete waste of money The tutorials don t resemble reality so they are worthless The support staff are clearly well practised in distraction because it s clear they a don t know how to support this product and b know perfectly well that this product doesn t work In short a Corel has took my money and conned me

Horror Service

As a lifetime customer of Coreldraw and the Corelsuite I did an incredible amount of work in Corel Somewere between 2018 and 2021 the software became horrible slow And this happened many time before with nearly every release of Corel In update 1 or 2 that was always fixed In version 2021 It was possible to get 1 fix and all the rest where preserved for montly paying customers My system seemed to too old and the ticket was closed So I bought a new system Now my system is too new so the ticket is closed again And again by Simone The only solution Corel provided was for me to buy a complete new version with a minor discount as replacement for the version that didn t work from day one Version 2018 and any other version for that still works ok on any system Corel has changed to a milking cow facility with just a fraction of what service they ever had

ADS BANNERS SPAM

Do you want ADS BANNERS to pop in your screen when the program is not even open and you have not used it in months No Then do NOT buy install this product