AI Review Summary
Based on 140 reviews
Credit Karma receives mixed feedback from users, with many praising its usefulness for monitoring credit scores and providing financial insights, while others report issues with accuracy, delays in updates, and aggressive upselling. Users appreciate the free access to credit information and alerts, but some criticize the app for outdated data, confusing recommendations, and customer service challenges. The score calculation methodology and occasional discrepancies also draw concern.
What customers love
- Free credit monitoring
- Helpful financial insights
- Easy to use interface
- Regular notifications
- Credit improvement tips
Common concerns
- Outdated information
- Inaccurate score calculations
- Excessive upselling
- Slow updates
- Poor customer support
Last updated 2 weeks ago
U
USS Defiant
Not a bad app but a bit spammy seems to be pushing the BITS card at 10 a month fee for those on a lower credit score seemed to drop 97 points in a month despite no changes also does anyone win the monthly draw
V
Vivienne
Even though I have paid off quite a lot
Even though I have paid off quite a lot on 2 of my credit cards my credit rating has stayed exactly the same for almost a year So no point in checking the credit score really
T
tony thomas
AN AWFUL LOT OF HARD-SELL INCORPORATED
They spend a lot of time looking at ways of reducing your score and then to proceed with hard-sell by pushing loans credit cards etc at every opportunity It takes up to 10 weeks to reflect good actions clearing a loan for eg but go near your credit card limit and your points drop within 10 days having said all this companies do use it often so it is respected as far as thats concerned
K
K ja
Great when everything is ok but very
Great when everything is ok but very slow to rectify problems if at all which is disappointing My score keeps dropping and the reason for it is always wrong but i never get my original score back very very disappointing Waiting for my score to be rectified again right now and it s not happening
J
James Dellar
Ive been with you for years
Ive been with you for years I keep my spending to a minimum but still my score doesn t change even tho my score was higher a few years back and then i moved then it went down I am registered with council for voting when i moved to the new address as asked but still it went down
S
Sandra
Sometimes slow to update some
Sometimes slow to update some difficulty in negative website not all easy to to fined what u need too many emails to advertising credit cards and loans could course people to get into debt
P
Paul Boot
Not the best
It ok not the most useful And tell you you can t get a loan or credit card but I did when I went direct to the lender Also sending email saying you may have won 5000 it a scam and fake
P
Peter
Very mediocre
Used this for some considerable time and find it to be unexceptional Data is often behind the times I have sufficient credit for my needs and always pay off in full every month but they keep try to get me to increase my limit or take out another credit card which I don t need Seems to me they may receive commission from these companies I ve also noticed from some of these reviews they keep blaming transunion for the mistakes in supplying incorrect information so really why do they exist
P
Peter
Great for day to day checking
Great for day to day checking of rating although there s a big lag before changes are logged I ve only pursued one of their offers just looking at car refinance Their partners offer insanely high interest rates And call even after being rejected They keep changing how info is displayed usually into smaller and smaller text So a useful tool but poorly presented and partnered by sharks
M
mike
I have a perfect score 999 999 with
I have a perfect score 999 999 with Experian but with C K it s only fair It s remained static for almost a year up just a few points I have now decided to leave CK
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