Crosscountrymovingcompany Reviews

Tough Move Out but they got it done

I knew the move out was going to be a tough one on which ever moving company we chose because the elevator in our building had been out of order for the past couple weeks and still hadn t been worked on Without the service elevator the movers were going to have to cary some heavy furniture down 5 flights of stairs I addressed this to rep over the phone when I spoke Cross Country Movers They sent over some extremely in shape movers on the morning of our move They had a system in place to handle this tricky predicament They wrapped a lot of things in moving blankets and slid few things gently down the stairs as two man team They covered other things with the same blankets while carrying them so if it touched the walls it would be protected I was expecting it take them half the day to move everything out 2 bedroom plus den apartment They had everything loaded on the truck in 2 hours - 3 guys They took this tough move and handled it like true professionals The Move in was very smooth Once the move out was done it was all very simple after that Great Job

There when we needed them most

Cross Country was there for us when we needed them most Our lease was up and we were moving to San Francisco to be closer to family We had new jobs lined up and everything seemed like it was good to go We found some movers online that turned out to be very unprofessional They tried to postpone our move out 2 days later than we had scheduled That was not possible because new tenants were moving in We cut ties those movers and were in rush to find new ones that book last minute We contacted Cross Country and thank god they had availability when we needed to move out They completely saved us from a rough situation They expedited our move very well and kept us in the loop of how things were going They arrived on time at both ends of the move Everyone was very polite to us and the rates stayed the same The day after we moved in they followed up over the phone to make sure we were happy You guys are awesome thanks again

these guys were solid

these guys were solid Straight shooting and one price no hidden fees Driver was professional and car was delivered on time and in perfect shape I will use them again

1 Bedroom Apartment moved with ease

Cross Country Movers overall did a great job with my move I used their location in the Chicago area I was relocating to Milwaukee for work and needed everything in my 1 bedroom apt shipped there It was my first move of this sort so I was a bit un-easy going into it They were very organized from getting the first quote which was almost exactly the same as the final price to moving day where they arrived ahead of schedule and worked quickly through out the whole day The movers were carrying 3 boxes at once It was great to see My things were out of my place in 20 mins and the movers were on the road Everyone was cheery and happy as well It was a bit of journey and took pretty much a full day being a state away but it was way less stressful than I had imagined It was nice to have move that didn t drag for once and a bill that wasn t way more than I expected

Smooth less stressful and affordable

I am a very straight forward person and customer service to me is very important This company did a great job of showing me that they knew what they were doing and their 1 priority were their customers They were on time on the day of my move early in the morning I wasn t sure if they were going to run late or something was going to happen and on the dot at 8AM they had arrived Once they got to my home they began to work and it didn t stop until I was completely moved out They even assisted me with getting rid of the things that I no longer wanted or cared for They really cleared everything out and for how quickly the move was done nothing was damaged They moved carefully and respected my home They handled my things with care and they even respected my one request of taking their shoes off when going upstairs It was a hassle but they respected it The movers were all friendly and easy to work with i experienced nothing but a positive experience This moving company definitely receives a shout-out because their hard work shows their work ethic and I was very satisfied keep it up

This was my first move where I actually

This was my first move where I actually had a lot of stuff to move out of state I think I may have been a bit paranoid at first when considering my options I didn t want a company taking advantage of the fact that I didn t know too much about long distance moves I didn t know what a good price was or what sort of service options were best I took tons of time to read online and called around to every place that seemed capable of doing the move Cross Country rubbed me the right way They were very laid back and didn t push me to schedule asap over the phone They also told me how they handle the long moves which seemed like the best method For anyone looking for info about long distance moves Do your research as much as you can because there are some shady companies out there Thankfully cross country movers was not one of them Great Movers

These guys were great

Loved these guys They really took their care and time into helping me move I was really worried about getting my vanity mirror moved and making sure all my make up wouldn t get bundled in a mess They had all types of boxes and covers to use to make sure nothing would be scratched Everything got to my new home safe and sound and loved working with these guys Would use them again

I absolutely do NOT recommend Cross

I absolutely do NOT recommend Cross Country Moving Company They told me given our circumstances i e my husband being in the hospital because he needs two organ transplants and me moving and being across the country all by myself that they would have my stuff here no later than the 20th of December The last update I received Thursday morning the 16th told me the truck was in Nevada not that far from Cali and then it went radio silent When I called to get more info I was told it would now be the 24th-25th or possibly later They took our stuff on the 9th That s over two weeks They know my situation and they know I ve been without any of my things including my car because they took that separately all while having to travel back and forth to the hospital because the moment we landed in California on the 13th we had to take him to the hospital and he was admitted I even paid extra and had them take our stuff days before we got to Cali in order to make sure everything would be here no later than the 20th Between the truck going MIA Being told one thing and paying extra for it I can t recommend them and I truly wish I went with someone different but they were rated well although I can t fathom why at this point

THE WORST MOVERS IN THE WORLD

Read all the negative ones and you will know They have multiple websites crosscountrymovers com and crosscountrymovingcompany net are the same guys And have many different Yelp pages So do your homework well They are NOT even a real moving company A bunch of guys with with a phone They will give you a very sweet deal and take the money upfront Then the nightmare begins A small local company comes to you Cross Country Movers don t own anything not even the trucks Hence they never know where your stuff is You can keep calling and pull your hair but they will keep telling you the driver will call you 24 hours before delivery and they have no idea where the truck is or when it will arrive We got our stuff three weeks later Many things broken because no one is responsible the packers are a different company the driver different and the delivery guys someone else No one cares how your things are You d be better off finding a handyman and paying him to do the job He ll probably break less things and keep you updated on when he s reaching