Cushion Reviews

Cushion: Track, Pay, & Build Credit on your Bills and Subscriptions

3.63
135 reviews
Great Rating
Based on 135 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 135 reviews

Cushion is an app that helps users recover bank fees and build credit by negotiating refunds and reporting payments to credit bureaus. Across numerous 5-star reviews, users report significant refunds, credit score improvements, and easy app usage, while 1- and 2-star reviews cite issues such as no refunds, slow results, and account problems. The app is frequently described as easy to use and effective for credit building, but some customers experienced delays or no financial benefit. Overall, feedback is strongly positive in score but mixed in outcomes.

What customers love
  • Easy app navigation
  • Fast credit building
  • Helpful customer service
  • Recovers bank fees
  • Simple setup process
Common concerns
  • Slow refund process
  • No fees refunded
  • Account access issues
  • Limited bank cooperation
  • Unexpected charges

Last updated 1 week ago

A

Good company could be faster at

Good company could be faster at monitoring and returning my cash
J

Great concept

Great concept Let s see if the 36 fee was worth it still waiting
J

Im not sure if this works

Im not sure if this works Yes i got fees refunded but i also disputed a ton of charges lol so idk
C

Very interesting

Takes a little while to finish Keeps logging out but hey I got my refund for my insufficient funds so that s cool
D

Did get back 214 but it s been like 6

Did get back 214 but it s been like 6 months and for 100 for the year I expected more hopefully I ll see the other 1800 soon
M

Meh just meh

EDIT The scolding message they left on this review is a case in point When I immediately pick up the phone and handle a fee the same day it hits Cushion cannot claim it was in progress and in fact the dashboard clearly showed this The takeaway is this service is for people who live with the privilege of not paying attention and being able to wait If you have to watch your accounts carefully and get your refunds fast it won t work for you And they will victim blame if you complain about it --Original review Unfortunately not all banks work with this service and the negotiations are slow if you live paycheck to paycheck you probably need your refunds ASAP and pick up the phone yourself - they will see the refund and claim it in your fees refunded total and send you a scolding email on top not to do that which is rather jarring That said they have caught fees I didn t even think to question and those add up as well Overall I did end up at least breaking even so at least there s that I won t be renewing if that tells you anything
S

Started off great Then the spamming started

I really didn t know what to expect from this service I don t have late fees or overdraft fees etc Just interest on credit cards Within 24 hours of signing up they got me a 217 refund on some interest charges Edit after a few months this service was super spammy They pose as you and send messages over and over again to all your connected accounts I asked them to stop contacting one of my cards about interest fees I was billed as the lender was being contacted every 2 to 4 weeks and asked me to stop harassing them Cushion told me to not interfere with the process and that they knew what they were doing I asked them to cancel my account and they said they did but now I get emails constantly telling me to reconnect my accounts There is no way to unsubscribe from these emails apparently I ve asked to be removed from their list and still get emails Oh and they give you points worth 5 to give them a 5 star review on Trustpilot
N

I love the concept

I like the concept Cushion we re able to refund me some funds but the majority was not Not sure if will come back after this year
L

Cushion works well with banks

Cushion works well with banks I think my bank happens to be very difficult to work with I have received over 700 hundred dollars out of over 4000 of my bank has charged
K

The app can get you refunds but

The app can get you refunds but unfortunately you can t cash out unless you have points you need 1000 points to cash out 10 You can do this by referrring people but they have to buy a package

About Cushion

Build credit while paying your bills, subscriptions, and Buy Now Pay Later. Keep track of what's due and when– in one place, automatically.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business