AI Review Summary
Based on 135 reviews
Cushion is an app that helps users recover bank fees and build credit by negotiating refunds and reporting payments to credit bureaus. Across numerous 5-star reviews, users report significant refunds, credit score improvements, and easy app usage, while 1- and 2-star reviews cite issues such as no refunds, slow results, and account problems. The app is frequently described as easy to use and effective for credit building, but some customers experienced delays or no financial benefit. Overall, feedback is strongly positive in score but mixed in outcomes.
What customers love
- Easy app navigation
- Fast credit building
- Helpful customer service
- Recovers bank fees
- Simple setup process
Common concerns
- Slow refund process
- No fees refunded
- Account access issues
- Limited bank cooperation
- Unexpected charges
Last updated 1 week ago
S
Stacey Marie
Excellent service to have Cushion has gotten me several interest charges and even a couple of late fees refunded from various different credit cards Sadly my bank isn t as cooperative
L
Laura Walsh
This is a lifesaving service
This is a lifesaving service especially while money is so tight The only thing I would like to see improved is more status updates on new fees to be processed and potential refund considerations Thank you
N
Noah K
It works like a charm
It works No effort on users end Just check in from time to time to make sure accounts are connected Only small gripe is not getting rewars points hello but other than that I ve never seen a problem
M
Michael
Works but not super quick
saved enough to cover the cost and it also counted the refunds I was able to call my bank to resolve but it has been helpful on some of the institutions that are a little more flexible Also can take a while to see the benefits
D
Douglas Kohl
The only reason I didn t leave 5 stars
The only reason I didn t leave 5 stars is because the app didn t negotiate lower time needed to leave a review Now being serious my only regret has been that I chickened out and didn t purchase the unlimited negotiations a month and not the middle pay rate You can upgrade at anytime but that s all I can think of when it comes to regretting anything associated with the app Great app that has paid for itself repeatedly One of the best value purchases I ve ever made on a iPhone Now just get the AI to negotiate getting less spam Robo calls and my Italian wife to not lose her hi7 when I say relax or take it easy when she gets fired up Thank you
N
Nick Winfield
Cushion helped me get back a few
Cushion helped me get back a few hundred a past fees and is STILL negotiating more as we speak it doesnt just stop once or twice its a continuous process mistakes happen and they watch your back i appreciate that well worth it
J
Jacqueline
I ve definitely gotten money back and
I ve definitely gotten money back and it seems to be worth it in the end Particularly with Wells Fargo who has shady practices Took a star because I wish they had an app and didn t disconnect from my bank all the time Overall do it it s worth it
D
Denzel
Great app and amazing service but keep in mind it s not instant
It s easy to sign up and amazing to suddenly see these high bank fees refunded back to you We re not just talking 30 or 40 but legit a couple hundred dollars because of ridiculously high bank fees Take the time to sign up and have Cushion do the negotiating It s that easy
M
Mata Y Entierra Productions
Cushion experience was really good for
Cushion experience was really good for a few month until the bank started noticing they been paying back my fees but I glad it help me when I need it money the most hopefully they can get some fees back for in the future never knew there was apps like this to help with financial need
M
Melissa Newton Vardas
I believe they have helped get
So far I believe they have helped get back 200 in fees some they take credit for were bank initiated refunds approx 100 Would be nice to see what is sent to bank in our behalf written docs Only issue is it takes longer than expected and we should be able to add more info as to what our situations are to send to bank