AI Review Summary
Based on 135 reviews
Cushion is an app that helps users recover bank fees and build credit by negotiating refunds and reporting payments to credit bureaus. Across numerous 5-star reviews, users report significant refunds, credit score improvements, and easy app usage, while 1- and 2-star reviews cite issues such as no refunds, slow results, and account problems. The app is frequently described as easy to use and effective for credit building, but some customers experienced delays or no financial benefit. Overall, feedback is strongly positive in score but mixed in outcomes.
What customers love
- Easy app navigation
- Fast credit building
- Helpful customer service
- Recovers bank fees
- Simple setup process
Common concerns
- Slow refund process
- No fees refunded
- Account access issues
- Limited bank cooperation
- Unexpected charges
Last updated 1 week ago
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customer
For people who overdraft their account often cushion is a wonderful app and I m one of those people LOL the only thing that sometimes irritates me is they re a little slower than I would like but of course on getting money anything that s not instant it s slow am I wrong I would definitely recommend that people like myself who overdraft often definitely should sign up for cushion it s definitely well worth the money thank you cushion you ve got me 760 back
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C Hall
Cushion is a good ai that tracts fees
Cushion is a good ai that tracts fees and refunds made from your bank It helps negotiate with banks to see if it s possible for them to refund any overdraft fees While it s nice to know it tracts my fees I feel it hasn t truly helped me get my refunds and it only tells me I got my refunds after I already talked to the bank myself I think there needs to be better communication with the ai and the bank and letting me know that they have talked to someone about lifting my fees
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Erin Mitchell
For the most part I m pleased
I ve received 225 in 8 months 1 2 which has covered the cost of their service I didn t give it 5 stars because a big chunk of money being negotiated stopped right before the 60 day mark and a different negotiation with another account started I was really hoping for that big chunk of due toy bank already refunding 200
K
Katherine Smith
Worth at least one more year
I ve been overall pretty happy with Cushion When they negotiate for fees they usually get a good portion or all of what they go after back for me I wish the customer service was a little more on the ball and I wish that my bank wasn t constantly disconnecting but I guess that s my choice of bank rather than Cushion Overall I m happy enough to be re-subscribing for a second year
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Joanna Maitland
Cushion really works once or twice
Cushion really does work for about one negotiation per bank maybe two this is just in my own experience I ve had the same negotiation being reviewed for many months now so after once or twice it doesn t yet prove to work That being said they have gotten me back 1100 in fees Direct deposited right back into my bank account over a years time so yes it does in fact work like it says it does
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Nicole Richardson
It takes longer than stated and you
It takes longer than stated and you don t get much back but I have been refunded some of my fees back and I m grateful for that
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Haley
Really enjoyed cushion
Really enjoyed cushion - just wished they would have taken their cut before adding the total to my bank account and taking their cut out after Great service though
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Cherie Craigo
Cushion is amazing I wish they had keep
Cushion is amazing I wish they had kept the yearly unlimited negonegotiations and just made the price more but besides that i love them They have got me 210 back this year alone and last year got me over 700 in fees back
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Ryan Mason
Was able to get some refunds
Was able to get some refunds but initially it was slow getting them to contact about fees After contacting them once about it I never had any other issues
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jaclynnelson
Easy to use
Easy to use makes tracking bills easy and I haven t noticed anything with credit yet but am hopeful