AI Review Summary
Based on 135 reviews
Cushion is an app that helps users recover bank fees and build credit by negotiating refunds and reporting payments to credit bureaus. Across numerous 5-star reviews, users report significant refunds, credit score improvements, and easy app usage, while 1- and 2-star reviews cite issues such as no refunds, slow results, and account problems. The app is frequently described as easy to use and effective for credit building, but some customers experienced delays or no financial benefit. Overall, feedback is strongly positive in score but mixed in outcomes.
What customers love
- Easy app navigation
- Fast credit building
- Helpful customer service
- Recovers bank fees
- Simple setup process
Common concerns
- Slow refund process
- No fees refunded
- Account access issues
- Limited bank cooperation
- Unexpected charges
Last updated 1 week ago
P
paul
Been using for about 2 months and successfully processed on credit report hope to keep gaining
T
Talaya
I ve been using cushion for about a
I ve been using cushion for about a month for my sezzle and afterpay accounts and my score and when up 15 points already
N
Nerine
Been a great experience so far
Been a great experience so far Helps me keep track of my spending while building credit at the same time
B
Barbara L
Cushion is a great service
Cushion is a great service I do not mind paying the commission fee because I think that is fair for all the work they do behind the scenes and you dont have to do anything Life happens and sometimes there are hiccups in your account as we all know and Cushion always is there to help
K
Ken Hawthorne
Using Cushion is ultra easy
Using Cushion is ultra easy They do all the work for you Amazing service
A
Andrea Barley
The app is great for getting back all
The app is great for getting back all those bank fees that you were charged over time I have had two successful negotiations since I started and I ve started about 3 months ago The process isn t slow and the refunds are applied directly to your account I love it
Q
Quonate Curry
Better Credit
The fact that they can build your credit up from you I have to pay karma PayPal and other things it takes all your payments you ve made for a month and reports it on your credit
T
Tiffany Woods
I love the concept
I have been using Cushion for about 2-3 months and I love it so far The app is usually friendly with easy navigation Easy to connect accounts and set up payments This has also made it easy for me to manage my payments and when they are due
M
madalyn kelley
Super easy and quick way to get
Super easy and quick way to get refunded all the unnecessary fees from any bank accounts you have Could not believe the amount Of money I was being robbed of just for not being prepared for an automatic bill payment or for going 0 60 in the hole accidentally Thank you for being such a soft and fluffy cushion
T
Toccara Thomas
Exactly what I needed
I think this is a great money management tool to help keep track of major and small bills It really helps to see all your bills in one place and not only can you see them they will actually be paid with funds from your linked bank account This makes automatic bill pay a breeze I ve been using Cushion Ai since Mar 2023 and so far it s been a huge help I also have the Pro plan that reports regular on-time payments to Experian Since upgrading my plan my score with Experian has increased by 51 pts so I m extremely pleased with that I also love that the app can track buy now pay later accounts because that s a rare benefit that a lot of credit boosting companies services don t even consider The only improvement I think could benefit is reporting to all 3 credit bureaus instead of just one As far as the negotiating fees and interest charges on your behalf I can t really comment on that because I haven t had any as of yet But overall it s a really beneficial app to use and I highly recommend it