AI Review Summary
Based on 99 reviews
Customers consistently praise Custompetgifts for product quality, detailed replicas, and responsive customer service. Many highlight fast delivery and seamless ordering, though a subset reports shipping delays and long processing times. Memorial items receive strong emotional appreciation. Occasional quality and shipping issues are noted, but overall satisfaction remains high.
What customers love
- Excellent product quality
- Great customer service
- Detailed customization
- Quick response
Common concerns
- Expensive pricing
- Long processing times
- Product defects
- Misleading sizing
Last updated 3 days ago
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Kathleen Baier
Incredible business They do an amazing job of creating a precious momento that 100 resembles your pet The metal is very high quality the etching they did onto it was even more impressive You would expect to pay 100s for this type of work and they keep it at an incredibly low and reasonable price mine was less than 30 The shipping time was incredibly quick maybe a week or two and I am not a super patient person 20 10 would recommend Thank you for bringing my dog back to life
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Eddy H
Wonderful surprise
The necklace I purchased was exactly like the picture I submitted I purchased for a friend who lost her beloved pet and when she opened it she immediately said his name Thank you for helping me give her a beautiful keepsake
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customer mary
Bought this for my daughter and
Bought this for my daughter and son-in-law for Christmas present I opened and looked at finished key chain Looks just like their dog Dexter who passed this year You did an amazing job
S
Steven de Castro
12 stars out of 5
We lost our little fur baby in November 2022 I saw Custom Pet Gifts on IG and was reluctant at first but went ahead a made an order Custom Pet Gifts beyond exceeded my expectations I ordered a key chain that arrived with such intricate detail that it resembled our little buddy to the utmost degree I am beyond satisfied with my purchase and would recommend others to have personalized gifts from Custom Pet Gifts I give them 12 stars out of 5 I also made a mistake and ordered a necklace I emailed customer support and received a response very promptly My order was corrected and I received the desired item
E
Elaine Vanderstelt
Ten stars for Laila
Ten stars for Laila - customer service is totally awesome This company stands behind their products 100 If there s an issue they go above beyond to rectify it And the craftsmanship- OH MY Gorgeous Looking forward to making additional purchases What a way to honor our beloved pets
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Helen C
What to get daughter s boyfriend
Perfect gift idea for daughters boyfriend Came in gift box likeness is spot on of his Great Dane engraved name and year on back makes it personalized Thanks again
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Linda D
Best company ever
just wanted to let you know that the necklaces I ve bought from your wonderful company have all been gifts to either my adopters after their dog passes away or even a friend that wrecked her motorcycle So even though you don t know me because the gifts went to the addresses of different friends I love your craft work Please keep me on your mailing list I m positive I ll be ordering again and again I d give a thousand stars if i could
M
Mike S
Great Gift
Got this for my wife as a little gift from the dog she loved it and it came out great
A
Abril D
Great work
Great work good communication with how the order is going It doesn t take that long and didn t have any problem at all now I get to have a keychain and bracelet to have my little angel with me now that she s not here anymore
M
Mateo
Gotta the rest of the family
Came just in time for Christmas it was a portrait of our oldest animal we loved it
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