Custompetgifts Reviews

Visa

custompetgifts.co

3.78

99 reviews

Great Rating

Based on 99 user experiences

AI Review Summary Based on 99 reviews

Customers consistently praise Custompetgifts for product quality, detailed replicas, and responsive customer service. Many highlight fast delivery and seamless ordering, though a subset reports shipping delays and long processing times. Memorial items receive strong emotional appreciation. Occasional quality and shipping issues are noted, but overall satisfaction remains high.

What customers love

Excellent product quality
Great customer service
Detailed customization
Quick response

Common concerns

Expensive pricing
Long processing times
Product defects
Misleading sizing

Last updated 3 days ago

Enrico Celesti

2 years ago

Haven t received my order after a

Haven t received my order after a month They say that they produce the items and ship them from USA After I placed my order they provided me a YANWEN tracking code It s a chinese courier Website descriptions are fake they don t ship from USA EDIT After 40 days I received my order it s perfectly manufactured but still they don t ship from USA like they say they do

Sabrina

2 years ago

Bought a keychain

Ordered from here took over 4 weeks to arrive When I did enquire about the status of my order customer service were quick to reply with an answer Ships from China rather than the US and was suprised to have to pay a 13 customs fee to recieve my parcel after it was shipped However when it did actually arrive I was very pleasantly surprised and the keychain is adorable Very mixed feelings

Reina Perez

2 years ago

Blanket is to small and picture doesn t

Blanket is to small and picture doesn t look like my dog

2 years ago

Smaller than I expected

The image is good but the key chain is half the size from when I ordered last It loses some of the detail

Diane Costa

2 years ago

the charm itself was lovely

the charm itself was lovely the chain at the clasp was broken thank goodness I had a chain from another necklace to transfer it to

Erin W

2 years ago

Product defect not replaced

I ordered two bracelets They came in a decent amount of time and I was pleased with how they looked and my kids loved being able to look inside and see their dog that we recently lost However one of the bracelets would not slide as designed so my daughter can t wear hers I reached out to the company and got a response and was asked to send a picture of the problem and I did They acknowledged they received it and then I never heard anything else and the situation was not rectified

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Custompetgifts Reviews

Rated 3.78 out of 5 by 99 Happy Customers

Haven t received my order after a

Bought a keychain

Blanket is to small and picture doesn t

Smaller than I expected

the charm itself was lovely

Product defect not replaced

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