AI Review Summary
Based on 99 reviews
Customers consistently praise Custompetgifts for product quality, detailed replicas, and responsive customer service. Many highlight fast delivery and seamless ordering, though a subset reports shipping delays and long processing times. Memorial items receive strong emotional appreciation. Occasional quality and shipping issues are noted, but overall satisfaction remains high.
What customers love
- Excellent product quality
- Great customer service
- Detailed customization
- Quick response
Common concerns
- Expensive pricing
- Long processing times
- Product defects
- Misleading sizing
Last updated 3 days ago
S
Shannon Blake
Product was fine and delivered timely The only downside is the CONSTANT emails from this company
K
Kyle Lewis
Kyle lewis
Been 6 days and haven t received a shipping email I ordered this for my sisters birthday on the 24 and I m not sure if it will make it in time now Really cool idea though
A
Amanda
To Help Future Buyers
To Help Future Buyers If you decide to order from Custom Pet Gifts you should be made aware of the following The website says 5-10 business days to create so in total about 2-3 weeks plus shipping Take this into consideration when ordering so you receive yours in a timely fashion I ordered mine Feb 1st and got it Feb 28th Additionally do not contact customer service via e-mail You are most likely to get a response from Facebook Messenger or Instagram There is no phone number to call Lastly the keychains are pretty tiny which I did not notice from the pictures HOWEVER once customer service did get back to me he she was more than happy to discuss my issues and come up with a resolution Despite two negative reviews I wrote previously that I have since removed they were still very friendly and hoped my significant other liked his gift Overall the keychain did end up turning out beautifully and was identical to the photo I sent in and was of good quality If you listen to the advice I mentioned above you should have little to no issues Thank you Custom Pet Gifts for resolving my issue and for the beautiful keychain
T
Tessa
I had a great experience with y all
I had a great experience with y all Just one minor thing happens during my order and that was just I got the wrong order but once I emailed you I got the right package the next week There was great cooperation which I really appreciate Other than that I love everything I ordered
C
Crystal
Very cute
Edited my order was delayed but I finally received it I am pleased with my purchase The keychain is very cute
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