J
Julie Alexander
Probably use again
I used Danbury Mint for first time to purchase a Liverpool Plate for my partner for xmas there was a long delay in getting the plate and just arrived before I did receive updates on why there where delays apparently due to first batch that were received being rejected as not acceptable by Danbury Mint cannot confirm whether this was fact I did call customer services and they were very helpful so no complaints there I was concerned that it was getting closer to xmas and was told the plate would arrive before xmas When the plate did arrive was disappointed as what not up to the standard I had expected woudl porobably given Danbury Mint benefit of the doubt and this was just a one off AlsoI was chased for payment when I had in fact paid eventually this was dealt with Danbury Mint are not aware of how frustrated customers get with no reply to emails etc may be customer services needs bit more training although as I said before person Ispoke to was very helpful