AI Review Summary
Based on 128 reviews
Customers report fast delivery, authentic designer products, and competitive prices, particularly on Italian and European brands. Many reviews highlight excellent customer service, reliable tracking, and secure packaging. Conversely, a significant number of negative reviews cite unresponsive or poor customer service, delayed or stuck orders in customs, and issues with returns or refunds. Some buyers mention misleading customs charges and occasional product defects or signs of use.
What customers love
- Fast delivery
- Authentic products
- Competitive prices
- Great tracking
- Secure packaging
Common concerns
- Unresponsive support
- Customs delays
- Return issues
- Misleading duties
- Product defects
Last updated 1 month ago
C
Carl Smith
Really happy with my purchase Delivery would ve been quick but for customs Definitely will shop again
J
Jan
Excellent experience
Excellent retailer Bought many items from there to the UK Always quick delivery with no duties I ordered something on Saturday tried it on locally on Sunday and cancelled it Sunday PM the refund came through on the Monday What more can you ask for
S
Scruf
Saved 200 on a bracelet
I was apprehensive reading some reviews however I ve ordered an A P C bag at a really good price on Monday I ve got a confirmation email and once the item was shipped on Tuesday I could track delivery progress It has arrived on Friday to UK securely packed Definitely will be buying again as I didn t have any problems at all
J
Jasbir Lall
Very good service really pleased
Saved 200 on a bracelet with them Shipped from Italy to the US in one week and nothing was wrong with my order Definitely would trust them again with another order
M
Marta
Best customer service ever
Best customer service ever Big thank you to Carmine who looked after my order and it arrived from Italy in 1 day Big thank you Marta
F
Farah Ullah
Excellent products
Excellent products I love my Valentino rockstud shoes
B
Brooklyn baby
This is such a lovely store
This is such a lovely store They have tons of beautiful collection and answered really quick when I asked question I literally received my package in 2 days after the package left Italy Def will shop again
D
Diana P
While I had my doubts at first about
While I had my doubts at first about using this website retailer - can say now it was a very pleasant experience and the items purchased arrived fast Thank you
U
usman ishaq
Second time purchasing off d aniello
Second time purchasing off d aniello boutique Got my new 2023 winter coat and saved 400 pound from uk retail price These guys have prompt shipping and everything explained on there website Plus the price u see is included with customs taxes and duties
C
Christina C
Great experience
It was my second time to purchase on this website Like the first time the shipment is fast and smooth The item is exactly what I was waiting for and fits perfectly from color to size
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