Dashlane Reviews

The online response was really helpful

The online response was really helpful and they got back quickly to each message and patiently walked me through recovering from a phone disaster and error in my 2FA data which prevented me from setting up Dashlane on a new phone I appreciated the quick responses despite being down under in an opposite time zone

Dashlane support is great

The fact that there was a REAL person on the other side that really followed up with me until the issue was soved makes a huge difference Thank you Rick

Great security even better customer service

Peter addressed my concerns quickly and efficiently and made the process super painless I love Dashlane and the protection it provides And now thanks to Peter I am in love with the customer service too

Personalized response to my problem

Personalized response to my problem Quick solve to the issue and back using Dashlane

Great product great support

Great product Spent a lot of time researching password managers and Dashlane came out a clear winner Had a minor issue when purchasing contact the support team issue solved in under 2 hours Happy to recommend

The Excellent customer service customer service team got back to

The customer service team got back to me within twenty four hours of each one of my emails As it turns out the misunderstanding was my error

Great Customer Support Team

The level and quality of service trhat I received from your Customer Support Agents was swift concise and helpful in all respects In fact they not only informed me what actions to take but also explained why which gave me a better undersdtanding of the overall picture Great Service Great Customer Support

GREAT customer service experience

Dashlane currently in the days prior to Thanksgiving 2023 has a customer support team that both thoroughly verifies a customer s identity and is patient and supportive throughout the process of regaining access to the customer s account In my case Manuel in particular was both clear and took as many times as needed to finally get me a three-hour 2FA code at a time that worked best for me Thank you for making my life easier Dashlane Happy Thanksgiving to your whole team