Delli Reviews

Missing item and no response from Delli

A few days after ordering several items on Delli market I received an email informing me that there was a delay with one product Given the choice of a refund or new delivery date for the delayed item I accepted a new delivery date Nothing arrived I ve had no response to three emails and two insta messages asking where the product is It appears that Delli has no intention of sending me the product or refunding me They are just ignoring me I can t be the only one

Items not even dispatched after 10 working days

Ordered goods 10 working days ago and they have not even dispatched the items When I queried this I received an email to advise I would hear back within 24 hours over 24 hours later I received an email advising they were still working through emails and would get back to me asap This is totally unacceptable for a delivery in the same country not to have even dispatched the item and to be unable to give a timely update on when the delivery can be expected This was the first time I used them following extensive advertising on instagram It appears they are not in a position to cope with what they have set in motion I am not confident my delivery will arrive

Two orders in a row with missing items

Two orders in a row with missing items and they take several days to respond regarding order issues Communication is quite poor They should be notifying before dispatch of missing items not just sending without and hoping for the best They refunded me the wrong amount last time so I had to chase and this time I haven t heard back at all yet apart from the automated responses saying Hello Delli I think they meant to use my name The products are good but it would be nice to have a bit of consistency I can t rely on them for gifts anymore

Love their products

Love their products So unique and make cooking fun

Great offering and good customer

Great offering and good customer service Will order again

Great products and super responsive

Great products and super responsive customer service team Thanks

Love DELLI

Love DELLI Highly recommend mama yu papo bagels Makes my breakfasts taste incredible

Amazing quality and great to have

Amazing quality and great to have differentiated products that don t cost an arm and a leg Also good for gifting hampers to loved ones

New Go To

Excellent products excellent service Delli is my new go to when I need good quality ingredients or when I m looking to treat myself