Deporvillage Reviews

Boutique de sport en ligne | deporvillage

deporvillage.fr
3.55
134 reviews
Great Rating
Based on 134 user experiences

Rated 3.55 out of 5 by 134 Happy Customers

41.8%
14.9%
14.9%
13.4%
14.9%
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C

I had previously used the website to

I had previously used the website to make an order I then received daily emails telling me of the black Friday sale where an extra 10 discount would be given up until midnight on the Sunday An order was placed on the Sunday evening where I ordered 6 items but it took an hour due to the website not being very user friendly The extra discount applied was 5 good but not what was advertised over and over
R

Moyen moyen

Bons produits et envoi rapide Mais mauvaise politique de retours tout est payant et votre responsabilit Service client quasi inexistant n ayant recours qu des courriels automatiques ne r pondant pas aux questions Probablement OK si vous tes en Espagne ou en France viter l tranger Good products and fast shipping But poor returns policy everything is chargeable and your responsibility Almost non-existent customer service using only automatic emails that do not answer questions Probably ok if you are in Spain or France to avoid if you are abroad
N

Resolved by helpful staff

I ordered a bike computer on the 15th of January that arrived today I had written a bad review as l was concerned that l was not going to receive my item and that it would be a nightmare trying to get a refund However l do believe that the problem was with the logistics company and not Deporvillage their staff have been very helpful in resolving my issues hence why l have changed my rating
M

Delivery was late as promised

Delivery was late as promised eventhough it showed stock when ordered online When the packaged arrived I found that a few gels were leaking and the complete inside was sticking to each other packaging wasn t done properly seems like 20 gels amd 10 energy bars were thrown in the box and shipped
L

I bought a pair of mens salmomon x

I bought a pair of mens salmomon x ultra 4 mid boot i bought it for the portugal camino i have just finished walking it last week i was cleaning my boots and i noticed the heel is worn down to the colour underneath i have never experience this with my older salmonom boots and i still wear them i am dissapointed to see this with my new pair have you had this complaint from any other customer i feel i should avd got more wearing out of them

Le tee chirt icebreaker 260 gris n ai

Le tee chirt icebreaker 260 gris n ai pas gris mais gris stone je trouve pas sa normal
A

Carton d emballage

Attention a la qualite des cartons d emballage Paquet arrive ouvert heureusement complet
P

I have just ordered a product from

I have just ordered a product from Deporvillage I have had previous items with no problems with this order I have had a customs charge of 40 pounds with which I am not happy not been charged on any others previous orders
R

Review of DeporVillage Shopping Experience

I want to share my experience with DeporVillage The delivery was fast which is a good thing However I wasn t aware of the return conditions I got a good deal on my purchase but I ended up paying almost 20 euros for the return If this information had been clear from the start it would have been okay But in this aspect DeporVillage falls short compared to other platforms like Zalando and Amazon What s important to me is communication and transparency
T

Everything else was great --- but the delivery was scheduled to a wrong address

Everything else was great --- even the customer service responded quickly to my messages --- but Deporvillage sent my order to my old address where I have not lived for more than three years I ve ordered from them before to my new address and always received my items here They said they can t change the address and I couldn t either I had to rely on the attentiveness honesty of the delivery driver so that they wouldn t deliver my order to a complete stranger Luckily as he did not see my name on the mailbox he called and asked for my new address Thanks Colissimo I still don t know what happened I used Paypal to pay the order and that s where the delivery address should have come from

About Deporvillage

Boutique de sport en ligne. Sur deporvillage, vous trouverez plus de 500 marques de cyclisme, running, fitness, natation ou sportswear. La boutique de sport préférée des sportifs avec des réductions allant jusqu'à 40%.

United States

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