Deporvillage Reviews

I would have given a 5 star but 3 only for the following reason I had to return some shoes for an exchange because the shoes were too large The site does say free shipping with a free return through mondial relay but there is processing fee of 6 EUR I understand that there is some labor involved in processing the exchange but I don t like surprises like that I don t think I would have ordered if I had known Then there was a good suprise by email 7 EUR coupon off with no minimum amount of purchase but it is because that was my first pruchase

Decent selection and competitive prices But they shipped the wrong product kids bike and it has taken much longer than necessary for the service support team to resolve and refund still ongoing Some process optimization needed

Hello I would like to order a bike I have emailed and messaged your team bt haven t had a reply yet I want to order the Dahon Vibe V7 On your shop it says it in stock ready to be delivered Is this in stock If so how long will the delivery take to London Thank youGemma

When are you going to deliver my package on earth i ordered it 10 days ago you promise to deliver on August 30 but you did not Again you said to deliver it today while it did not Are you manufacturing my product now otherwise i cannot think of any other reasons for such delay

D porvillage has good price and is fast to process and deliver orders however they use GLS to ship orders GLS in France is very bad and many customers complain about them stolen item relay delivered without informing customers packages throwed in gardens Deporvillage change your shipping company

Hi Deporvillage I placed an order no - 900085289 over two weeks ago and it still is being processed by you not even dispatched At this point I dont want to wait any longer could you please cancel the order and refund me I have also sent you an email 3 days ago with no reply Thank you

I have ordered an article on 12 February By mistake I forgot to enter the house number The mistake has been corrected three times but still the ordered article hasn t arrived The communication with deporvillage is terrible After sales service is very bad After this review Deporvillage took action and delivered the article the next day They could have avoided this bad review by acting when they received the first mail But I ll give them 2 stars more for resolving the problem So from 1 to 3 stars now

I have ordered a swimsuit over the weekend and after completing the order I found out the estimated date of delivery was going to be the following Thursday which is the only day of the week I am not at home I contacted immediately the client support service of Deporvillage in order to have the shipment delayed by a day The service however dryly adviced me to contact the carrier Which I did once the shipping details arrived a couple of days later There was no reaction from the currier so I wrote again to Deporvillage this time to a real email address On this occasion they replied that they will get in touch with the currier and ask for the delivery to be delayed by a day In spite of all efforts the suit was delivered Thursday today I am now in the office waiting impatiently to get home in the hope the parcel will still be there in front of the entrance For this lack of forthcomingness I rate Deporvillage only 3 stars

I received what I ordered and the price was good so that was all fine The negatives i it took a very long time to arrive perhaps that was Brexit though so it s possible that normally things arrive sooner and ii once you order you are on their mailing list and you simply cannot get off it they send you promotional emails every day my multiple requests to unsubscribe have all been ignored and I ve had to resort to blocking them in my gmail not the end of the world but just annoying

Ordered a few products from this company and very happy with most One cycling jersey was to small so I had to send back at a cost of 15euro on top of 15euro already paid for delivery If I want a size change I can only get a refund and I have to reorder again 15euro delivery again This leaves it a very expensive jersey It would be great to offer a free size change