Direct Reviews

Ordered and paid for advertising and they never answer the phone or get back to you Horrible customer service and lies

Scan scam scam Over promise and under deliver So much wasted money I have asked to be out of this contract a million times but it s iron clad DO NOT SIGN

Absolutely horrendous Sent a gent out who will tell you he s an ex actor and give you his whole story and sell you the package at 20 a week 700 a month later out of my business Has absolutely ruined us a a new small business in this time of need

Just the worst company Will never let you out of a contract even if they deliver absolutely nothing Read all the other 1 star reviews

Our experience with Direct Digital has been nothing short of appalling We were misled during the sales process with overpromised results and assurances that turned out to be completely false Despite their claims we received absolutely no value from their advertising service not a single result To make matters worse their customer service is shockingly poor When we raised concerns instead of acknowledging the disappointing service they were dismissive and unapologetic It s clear they re more focused on securing payments than delivering on their promises I fully understand that advertising doesn t guarantee results but this wasn t just underperformance it was a complete failure Based on our experience and the numerous other negative reviews I believe what they are selling is nothing but a scam Business owners beware save your money and avoid the headache Do your research and steer clear of Direct Digital PS in order for us to post this review we have to put 1 star which is 1 star too many

DO NOT BELIEVE ANY OF THE 5 star reviews They ring you as soon as you sign up and send a link for you to review how amazing their sales team is and how happy you are Little do you know you ve been scammed By the time you find out you can t write another review I complained got nowhere Wrote a review of what happens stating the truth and was called and threatened to take it down Said if I write a 5 star review now they will do something to make things better conned and lied too Signed a 2 year contract and wasn t told this Lied to to say if I signed today I d be the only company in the whole of the borough to advertise another lie there were 2 others Also told 20per month It was 84 Stuck for 2 years they have had 2 years of my hard earned cash for no return Not a single customer from them THIEVING

The sales agent came to my small business to sell their services nd UNFORTUNATELY conviced us to hire them He firstly said 2 years which we clearly refused as it was too long for us so we all agreed that it would be a 1 year contract After 1 year they continue charging the monthly fee so we cancelled the direct debit on time and called them asking to cancel the plan The person on the phone was terribly rude and started to threaten us saying that we have a 2 years contract and we must pay no matter what or there will be legal consequences We gave no importance to that and simply ignored it Recently I received an email asking for money to be paid within 24 hours otherwise they would take a case to the court We immediately called them and tried to speak to LAURA THOMAS but she refused to listen to us On the other hand I realized that the contract was never signed so the validity of it is nothing Now they are still threateting me with their legal team and giving me ultimatums to pay asap BUSINESS OWNERS DON T FALL ON THEIR TRAP AND DON T LET THEM SCARE YOU

I was offered partnership and told it would be a 8 week project Not 1 person has contacted me in regards ironically after they took over 900 2 words SCAM ARTIST

Absolute rip off Tied into a contract and was conned Told the only company in my area on the advertising board - this was a lie Then told no VAT rhos was also a lie Teeny tiny print MAKE SURE YOU READ IT DO NOT TRUST THE DODGY SALES PEOPLE NEVER WVER USE THIS COMPANY ALL FOREIGN WHEN YOU CALL AND VERY DIFFICULT TO UNDERSTAND

Complete scam Dodgy lying salesman came to my small business told a heap of lies to get me to sign a contract and then I was tied in to a useless contract I was told I wasn t allowed to end I rang within 30 days to cancel as I d been misled threatened with court 2 year and never had a single customer DO NOT USE THIS COMPANY MUST BE PUT OUT OF BUSINESS Using the lowest of the low salesman who steal from small businesses then never answer the phone to you again then a foreign call centre will take over and threaten you if you try and cancel SCAMMERS